Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

Use Quick Actions to Assign Tasks to Queues

Your sales reps can save time when they collaborate on sales tasks. Now you can set up quick actions on record pages or as global actions so reps can assign tasks to queues more quickly.

Where: This change applies to Lightning Experience in Essentials, Professional, Enterprise, Performance, Unlimited, and Developer editions.