Customize and Store More Customer Consent Channels
Where: This change applies to Lightning Experience, Salesforce Classic, and all versions of the Salesforce app in all editions.
How: For new orgs, Engagement Channel Type is displayed on the Contact Point Consent or Contact Point Type Consent object’s layout by default. For existing orgs, from the Contact Point Consent or Contact Point Type Consent object, select the Engagement Channel Type field, then click Set Field-Level Security. Set Engagement Channel Type to Visible, then add it to the object’s layout in the Object Manager. From the Object Manager, change Contact Point Type to optional, or remove Contact Point Type in the layout editor.