Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

Einstein Activity Capture: New Email Insight, API Access, and Improved View for Threaded Emails

Know when a customer isn’t interested in your sales pitch with the Not Interested email insight. Add users to an Einstein Activity Capture configuration using SOAP API. See threaded emails along with the latest engagement information in a single page.