Original Territory Management Is Being Retired

The original territory management feature is scheduled for retirement as of Summer ’21. After the feature is retired, users can’t access the original territory management feature and its underlying data. We encourage you to migrate to Enterprise Territory Management.

Where: This change applies to Salesforce Classic in Performance and Developer editions and in Enterprise and Unlimited editions with the Sales Cloud.

How: Review our documentation and follow the instructions for setting up Enterprise Territory Management. We also strongly recommend that you keep a comprehensive backup of all your territory data while you’re still using the original territory management feature.


Customizable Forecasting was retired. Original territory management users can’t access the Customizable Forecasting feature and its underlying data, but forecast managers retain access granted to opportunities and territories. If you were using Customizable Forecasting, we encourage you to migrate to Collaborative Forecasts.