Release Notes

Outlook® Integration: Updates to Email Tracking, Improved Text Shortcuts, and Logged Email Status Changes
The Outlook integration now respects a Salesforce setting to turn the feature on and off, making setup easier than ever. Sales reps see all alert information through the Feed tab. Sales reps can access engagement and alert information through the Feed tab. And the updated status of logged outgoing emails correctly shows the emails as sent, not read.

Lightning Sync for Microsoft® Exchange: Pending Availability Changes and Setup Available to More Admins
Starting in Winter ’21, Lightning Sync won’t be available to new Salesforce customers. In Summer ’20, you can delegate admins at your company with more restrictive permissions to help you set up and manage Lightning Sync. And to continue syncing, Microsoft Office 365® customers must review their settings and prepare for the Microsoft retirement of Basic Authentication.

Salesforce for Outlook: Pending Retirement and Restoring Access Temporarily
Salesforce for Outlook relies on Microsoft® Internet Explorer 11, for which Salesforce support is ending in December 2020. Learn about our next-generation Microsoft products and how to start planning your move. And for customers already impacted by the browser support changes, learn how to reconnect until December.

Integration with Microsoft®: Track Email Setup Changes, Text Shortcut Improvements, Changes for Lightning Sync and Retirement for Salesforce for Outlook