Take Scheduling Challenges in Stride

Enhanced optimization makes it painless to respond to last-minute changes and build schedules that align with KPI goals. Previously, to access in-day optimization, predictive travel, and scheduling recipes, you activated enhanced optimization. We’re now phasing in this flavor of optimization as the default method.

Where: This feature applies to Lightning Experience in Enterprise, Performance, Unlimited, and Developer editions with the Field Service Lightning managed package installed.

How: In new orgs and non-production orgs such as sandboxes, enhanced optimization is activated for you. In production orgs, we’re activating it over time. To check if it’s active in your org, go to Field Service Settings | Optimization. If you see the Activate toggle and it’s off, enhanced optimization is inactive, and you can turn it on. If there’s no Activate toggle, then it’s already active.