How and When Do Features Become Available?

Some features in Summer ’20 affect all users immediately after the release goes live. Consider communicating these changes to your users beforehand so that they’re prepared. Other features require direct action by an administrator before users can benefit from the new functionality.

Supported Browsers

We’ve made some changes to our supported browsers documentation, making it easier to find what you need. Supported browsers for Salesforce vary depending on whether you use Salesforce Classic or Lightning Experience.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Get Support for Microsoft® Edge Chromium check icon indicating true
Supported Browsers and Devices for Lightning Experience check icon indicating true
Supported Browsers and Devices for Salesforce Classic check icon indicating true
Supported Browsers for Einstein Analytics check icon indicating true

Salesforce Overall

Access Lightning Experience on your iPad, use the Lightning Experience Configuration Converter and Salesforce Optimizer App to help you transition to Lightning Experience, and breeze through your records with split view for standard navigation. Also, add walkthroughs to your app, and use improved prompts to help get your users up to speed.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Access Lightning Experience on iPad Devices (Generally Available) check icon indicating true
Work Through Lists with Ease Using Split View for Standard Navigation check icon indicating true
Lightning Experience Transition: Transition Assistant, Optimizer, Configuration Converter
Get More Guidance from the Lightning Experience Transition Assistant check icon indicating true
Speed Up Org Maintenance with the Optimizer App check icon indicating true
Streamline Transition Tasks with the Lightning Experience Configuration Converter (Generally Available) check icon indicating true
Review Your Lightning Readiness More Quickly check icon indicating true
Lightning Experience Engagement: Walkthroughs, In-App Guidance Builder, Prompts
Create Multi-Step Walkthroughs for In-App Training check icon indicating true
Meet the In-App Guidance Builder check icon indicating true
Change the Page Location of Prompts check icon indicating true
Move Floating Prompts Around check icon indicating true
Enjoy the Updated Design of Docked Prompts check icon indicating true
Learn About Salesforce In-App Content check icon indicating true
Management Suite Renamed to WDC check icon indicating true
Salesforce Anywhere: Streamline and Optimize Salesforce Collaboration (Beta) check icon indicating true
Salesforce Surveys: Deeper Org Integration and More Tools for the Builder
Turn Responses into Salesforce Records check icon indicating true
Personalize Surveys with Your Salesforce Data check icon indicating true
Gather Post-Chat Customer Feedback check icon indicating true
Transform Customer Experience with Customer Lifecycle Maps check icon indicating true
Pick Defaults and Let the Survey Run check icon indicating true
Understand Participant Likes and Dislikes check icon indicating true
Gather Critical Participant Information with Short Text check icon indicating true
Share Survey Invitations Using QR Codes check icon indicating true
Give Your Global Audience an Improved Experience check icon indicating true
Send Surveys Between Orgs Using Managed Packages check icon indicating true
See All Question Types at Once check icon indicating true
Make it Easier for Survey Participants Outside Your Org to Respond check icon indicating true
Question Type Name Change check icon indicating true
Customer Lifecycle Analytics: Topic Analysis, Customer Lifecycle Maps, Response Analysis, Internal Survey Analysis, and Enhanced Configuration Wizard
Analyze Topics and Track Business Performance check icon indicating true
Enhance the Customer Experience with Customer Lifecycle Maps check icon indicating true
Get Deeper Insights Into Survey Responses check icon indicating true
Analyze Responses from Participants Within Your Company check icon indicating true
Use the Improved Configuration Wizard to Automatically Create Datasets check icon indicating true
Lightning Scheduler: Automatic Resource Assignment, Anonymous Scheduling, Enhanced Scheduling Experience for Global Users, and More
Streamline Appointment Scheduling with Automatic Service Resource Assignment check icon indicating true
Hide Service Resource Names with Anonymous Scheduling check icon indicating true
Streamline Your Flows with the Review Inbound or Outbound Service Appointment Component check icon indicating true
Get Appointment Slots of Service Resources with the Available Territory Slots API check icon indicating true
Other Changes to Lightning Scheduler check icon indicating true
Search
Einstein Search: Available with Professional Edition, Clearer Setup Process, Natural Language Search Examples, and Better Recommended Results on the Salesforce Mobile App (Beta)
Step Up Productivity with Einstein Search in Professional Edition (Beta) check icon indicating true
Get Everything Einstein Search Has to Offer (Beta) check icon indicating true
Search with Everyday Words Using Einstein Natural Language Search (Beta) check icon indicating true
Say Goodbye to the Shield Encryption Limitation for Einstein Search Personalization (Beta) check icon indicating true
Benefit from Simpler Einstein Search Permission Names (Beta) check icon indicating true
Get Better Recommended Results on the Salesforce Mobile App (Beta) check icon indicating true
Find User-Owned Objects: Use “My” in a Natural Language Search (Beta) check icon indicating true
Get Search Results for More Objects check icon indicating true
Redirect Notices for External URLs check icon indicating true
Get the Trailblazer.me Experience on Salesforce Help check icon indicating true
Einstein Voice Assistant Is Being Retired (Beta) check icon indicating true
Lightning Extension’s Dark Mode Feature is Temporarily Disabled check icon indicating true
Require Secure HTTPS Connections (Update, Enforced) check icon indicating true
Open Hyperlinks in Formula Fields Correctly (Update, Enforced) check icon indicating true
Keep Working with Tab-Focused Dialogs (Previously Released Update) check icon indicating true
Create More Records from Global Profiles

Sales

Use Einstein Call Coaching to analyze conversational data, and review engagement details to see when prospects engage over email. Create more custom opportunity split types. Set up quick actions to assign tasks to queues. Pardot adds Einstein Attribution and the Marketing Campaign Intelligence app. Get more control over opportunity access via territories. Path features come to Kanban. And email integration helps you boost productivity more than ever.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
High Velocity Sales
Get Insights Into Sales Calls with Einstein Call Coaching check icon indicating true
Email Engagement check icon indicating true
Sales Cadences
Branch Sales Cadences Based on Email Replies check icon indicating true
Remove Prospects from Sales Cadences Automatically Based on Criteria You Select check icon indicating true
Organize Sales Cadence Emails as a Thread check icon indicating true
See Sales Cadence and Rep Performance at a Glance (Generally Available) check icon indicating true
Advance the Sales Cadence Without Waiting check icon indicating true
Choose Whether to Track Emails in High Velocity Sales check icon indicating true
Get a Cleaner View of Sales Cadence Tasks in the Activity Timeline check icon indicating true
Salesforce Maps
Salesforce Maps: COVID-19 Hotspot Monitoring and Esri™ ArcGIS Living Atlas of the World
Monitor COVID-19 Hotspots with an Esri™ ArcGIS Online Layer check icon indicating true
Plot Content from Esri™ ArcGIS Living Atlas of the World check icon indicating true
Get a Better Handle on Permissions and Your Reps’ Settings check icon indicating true
See Layers Instead of Folders on Mobile Devices check icon indicating true
Map New Shape Layers check icon indicating true
Territory Planning: Scenario Comparisons, Collaboration, and Sharing and Permissions
Compare Territory Model Changes and Create Alignments with Scenario Planning check icon indicating true
Collaborate in Territory Plans and Alignments check icon indicating true
Control Sharing and Permissions check icon indicating true
Require Approval for Updates to Alignments check icon indicating true
Create Data Sets with Less Hassle check icon indicating true
Create Big Data Sets with Fewer Limits check icon indicating true
Import Attributes to Data Sets and Supplement Alignments at Any Time check icon indicating true
Use Expanded Publishing Options check icon indicating true
Publish the Map and Its Legend to PDF (Generally Available) check icon indicating true
Advanced: Redesigned Setup Experience check icon indicating true
Sales Cloud Einstein
Enjoy Consistent Field Labels for Opportunity Scores check icon indicating true
See Only the Scoring Factors That You Have Access To check icon indicating true
Get Opportunity Scores Based on Products, Quotes, and Price Books check icon indicating true
See Activity Data Reflected in Lead Scores check icon indicating true
Know When Companies Are Cutting Costs check icon indicating true
Core Sales Features
Opportunities
Use a Higher Split Limit to Make Opportunity Splits More Effective check icon indicating true
Set Up Alerts for Big Deals in Lightning Experience check icon indicating true
Enjoy Consistent Field Labels for Opportunity Scores check icon indicating true
Orders
New Validations for Creating Order Items check icon indicating true
Enable Orders Without Price Books check icon indicating true
Enterprise Territory Management
Get More Control Over Who Sees What check icon indicating true
Customize the Territory Object Labels check icon indicating true
Other Changes in Core Sales Features
Streamline Pricing Management with Product and Pricing Custom Report Types check icon indicating true
Labels Improved for Enterprise Territory Management Details check icon indicating true
Labels Improved on Big Deal Alerts Setup Page check icon indicating true
Customizable Forecasting Was Retired check icon indicating true
Original Territory Management Is Being Retired check icon indicating true
Productivity Features
Email Experience
Use Email Threading in Sales Cadence Emails check icon indicating true
Track Emails for Lightning Experience No Longer Disables High Velocity Sales check icon indicating true
Connect Globally with Email Address Internationalization check icon indicating true
Improve Email Security with Redesigned DKIM Keys (Update, Enforced) check icon indicating true
Email Templates check icon indicating true
Activities
Use Quick Actions to Assign Tasks to Queues check icon indicating true
Send Mobile Activity Reminders (Pilot) check icon indicating true
Einstein Activity Capture
Know When Customers Are Not Interested with New Email Insight check icon indicating true
Add Users to an Einstein Activity Capture Configuration with SOAP API check icon indicating true
View Threaded Emails in a Single Page check icon indicating true
Lightning Dialer check icon indicating true
Kanban
Get Guidance on Your Company’s Processes in Kanban Views check icon indicating true
Celebrate Milestones with Confetti in Kanban Views check icon indicating true
Inbox Mobile App check icon indicating true
Integration with Google
Gmail™ Integration
Turn Off Email Tracking in the Gmail Integration with One Salesforce Setting check icon indicating true
Track Email Engagements Across Applications in the Gmail Integration check icon indicating true
Enable Quick Text to Access Text Shortcuts in the Gmail Integration check icon indicating true
Add Text Shortcuts to Emails with Keystrokes Instead of Clicks in the Gmail Integration check icon indicating true
Disabled Inbox Features in the Gmail Integration for Some Salesforce Editions check icon indicating true
Status Change for Sent Emails Logged from the Gmail Integration check icon indicating true
Lightning Sync for Google
Lightning Sync for Google Not Available for New Customers check icon indicating true
Delegate Set up to Admins with More Restrictive Permissions check icon indicating true
Integration with Microsoft®
Outlook® Integration
Integration No Longer Supported with Older Versions of Outlook and Windows check icon indicating true
Turn Off Email Tracking in the Outlook Integration with One Salesforce Setting check icon indicating true
Track Email Engagements Across Applications in the Outlook Integration check icon indicating true
Enable Quick Text to Access Text Shortcuts in the Outlook Integration check icon indicating true
Disabled Inbox Features in the Outlook Integration for Some Salesforce Editions check icon indicating true
Status Change for Sent Emails Logged from the Outlook Integration check icon indicating true
Lightning Sync for Microsoft® Exchange®
Lightning Sync for Microsoft Exchange Not Available for New Customers check icon indicating true
Delegate Set up to Admins with More Restrictive Permissions check icon indicating true
Required Changes for Some Microsoft Office 365 Customers check icon indicating true
Salesforce for Outlook
Salesforce for Outlook Is Being Retired in December 2020 check icon indicating true
Restore Access If Service Is Interrupted Before December 2020 check icon indicating true
Find Version-Specific Salesforce for Outlook Release Notes check icon indicating true
Salesforce CPQ and Billing
Salesforce CPQ
Optimize Column Sizes on Quote Line Editor check icon indicating true
Choose When to Bypass the Preserve Bundle Structure Requirement on Amendments check icon indicating true
Transition CPQ to Permission Set Licenses (Update) check icon indicating true
Salesforce Billing
Better Error Handling for Finance Periods check icon indicating true
Opt Out of Guest User Security Policies for Payment Sites and Hosted Payment Platforms check icon indicating true
Close Finance Periods with More Transactions check icon indicating true
Manage Invoice Line Due Dates check icon indicating true
View Invoice Line Balances on Assets check icon indicating true
Pardot
Pardot Changes Coming In June
Make Pardot Assets More Secure for Prospects check icon indicating true
Enable Person Account Syncing Without Contacting Support check icon indicating true
View Timely Advanced Email Analytics for List Email Reports check icon indicating true
Create New Pardot Accounts with Handlebars Merge Language Enabled By Default check icon indicating true
Pardot Changes Coming In Summer ’20
Manage Pardot Users with Salesforce check icon indicating true
Retiring B2B Marketing Analytics Legacy Apps check icon indicating true
Upgrade to Salesforce-Pardot Connector v2 check icon indicating true
Test Configuration Changes with Developer Sandboxes for Pardot (Generally Available) check icon indicating true
First-Party Tracking (Beta) check icon indicating true
Reuse Snippet API Names check icon indicating true
Pardot API: New and Changed Items check icon indicating true
Prospect List View Changing for Some Users check icon indicating true
Follow the Path to Easier B2B Marketing Analytics Setup check icon indicating true
Explore New Apps Tailored for B2B Marketers check icon indicating true
Access and Customize Pardot Dataflows check icon indicating true
See Engagement Data on Opportunity Records check icon indicating true
Get AI-Enhanced Attribution Data on Your Campaign Records check icon indicating true
Add to Prospect Lists and Engagement Studio Programs from Records and List Views check icon indicating true
Test Emails Removed from Engagement Datasets
Other Changes in the Sales Cloud
Data.com Prospector and Data.com Clean Have Been Retired check icon indicating true
Removed Users and Licenses Page for Inbox from Salesforce Setup check icon indicating true
Permission Changes for Sales Cloud Features check icon indicating true

Service

Talk with your customers via Service Cloud Voice, a new product that integrates the power of Salesforce with the telephony services of Amazon Connect. Recommend chat replies based on similar closed chats to support agents in the Lightning Service Console. Use Einstein Bots in nine languages. Manage Field Service Lightning shifts (beta) more easily with improvements to schedule views.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Einstein for Service
Help Chat Agents Respond Faster with Einstein Reply Recommendations (Generally Available) check icon indicating true
Deliver Einstein Article Recommendations in Five New Languages (Pilot) check icon indicating true
Close Cases Faster with Einstein Case Wrap-Up (Pilot) check icon indicating true
Einstein Bots
Get Deeper Insights with Enhanced Event Logs check icon indicating true
Increase Customer Satisfaction with Skills-Based Routing for Bots check icon indicating true
Expand Your Audience with Facebook Messenger (Generally Available) check icon indicating true
Gain Understanding with Bot Model Enhancements (Generally Available) check icon indicating true
Say “Bonjour” to Multi-Language Bots check icon indicating true
Maintain Your Bot with Bot Builder Upgrades check icon indicating true
Use Chat Data to Strengthen Intent Models (Pilot) check icon indicating true
Get Foundational Docs on Intent Management and Bot Event Data check icon indicating true
Einstein Bots: Increased Limits check icon indicating true
Create Dynamic Queue Routing for Einstein Bots check icon indicating true
Einstein Case Classification
Recommend and Automate Values for Lookup Fields check icon indicating true
Identify Cases With Low-Confidence Predictions check icon indicating true
Update Your Page Layouts check icon indicating true
Field Service
Bring Results into Focus with Optimization Insights (Beta) check icon indicating true
Manage Loads for Your Trucks and Workers check icon indicating true
Take Scheduling Challenges in Stride check icon indicating true
Save Clicks in the Dispatcher Console check icon indicating true
Get Improved Shift Management (Generally Available) check icon indicating true
Customize the Gantt in More Ways check icon indicating true
Give Users More Confetti check icon indicating true
Share Maintenance Plans and Service Contracts as Needed check icon indicating true
Track Asset Availability and Reliability check icon indicating true
Track Your Team's Expenses check icon indicating true
Use Criteria-Based Sharing Rules for Time Sheets check icon indicating true
Link Directly to Actions and Flows in the Mobile App check icon indicating true
Push Notification Limits Have Increased check icon indicating true
Channels
Voice: Intelligent Telephony Inside the Service Console
Talk with Customers with the Power of Customer 360 at Your Fingertips check icon indicating true
Put the Right Agents on the Call with Transfer, Merge, and Speed Dial check icon indicating true
View Contact Center Analytics at a Glance check icon indicating true
Extend Voice with the Capabilities of Amazon Connect check icon indicating true
Boost Agent Productivity with Real-Time Call Transcription check icon indicating true
Messaging
Expand Your Reach with Short Code Messages in Canada check icon indicating true
Add the “End Messaging Session” User Permission check icon indicating true
Reduce Your Agents’ Workload with Einstein Bots for Facebook check icon indicating true
Manage Customer Consent for Multiple Languages check icon indicating true
Use Conversation Toolkit Events for Messaging check icon indicating true
Reach Out to Customers with Agent Initiated Conversations on Facebook and WhatsApp (Open Beta) check icon indicating true
Dependency Changes to Messaging check icon indicating true
Channel-Object Linking check icon indicating true
Embedded Service for Mobile Apps check icon indicating true
Embedded Service for Web
See a Live Channel Menu Preview check icon indicating true
Respond with a Dynamic Channel Menu check icon indicating true
Enhance Conversations with an Improved Chat Header check icon indicating true
Customize the Chat Header with a Lightning Web Component check icon indicating true
Provide Animations for Channel Menu and Chat with Accessibility check icon indicating true
Transform Chat Sessions from Start to End check icon indicating true
Add Post-Chat Surveys for Five-Star Service check icon indicating true
Knowledge
Use Salesforce Sharing with Lightning Knowledge (Beta) check icon indicating true
Change Record Owners in Lightning Knowledge check icon indicating true
Track More Article Usage with Linked Articles check icon indicating true
Filter Knowledge Reports by Data Category check icon indicating true
Routing
Determine Agent Capacity Based on Work Item Status (Generally Available) check icon indicating true
Prioritize Additional Routing Skills check icon indicating true
Other Changes
Show Extended Record and Polymorphic Relationships with the Related Record Component check icon indicating true
Permission Changes check icon indicating true

Industries

Vertical solutions from Salesforce Industries are full of features designed to bring you closer to the people who depend on you. Salesforce Emergency Response Management helps you deliver contact tracing, monitoring, and other resources fast when crisis hits. Health Cloud has new emergency response features, plus more ways to support call center workers and connect with patients, along with increased convenience and usability. Financial Services Cloud brings greater usability to Action Plans and helps you leverage your customers' loan application data to create financial accounts. Consumer Goods Cloud helps your field reps focus on the most important data and manage their schedules more easily. Manufacturing Cloud helps keep your sales plans on track by enabling account managers to set account targets and forecast better.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Emergency Response Management
Introducing Contact Tracing for Employees check icon indicating true
Introducing Emergency Response Management for Public Health
Contact Outreach
Contact Encounter Business API
Encrypt Contact Encounter Information
Introducing Emergency Response Management for Public Sector
Encrypt Emergency Service Application Request Information
Add Grants Management to the Emergency Response Community
Introducing Volunteer Management check icon indicating true
Emergency Response Management Has New and Changed Objects check icon indicating true
Health Cloud
Protect Your Community with Emergency Response Management check icon indicating true
Track Tasks Better with Enhanced Care Plans
Group Tasks by Problems and Goals check icon indicating true
Track Task Closure with Progress Rings check icon indicating true
Other UI Changes in Care Plans check icon indicating true
Provider Search Enhancements
Troubleshoot Provider Search Data Synchronization check icon indicating true
Use Person Accounts in Provider Search check icon indicating true
Sort Provider Search Results by Name or Distance check icon indicating true
Plan Visits More Accurately with Real-World Distances check icon indicating true
Engage Patients Through Remote Monitoring check icon indicating true
Plan and Carry Out Surgical Visits with Intelligent Sales for Health Cloud
Plan Visits and Manage Field Inventory with the Desktop App check icon indicating true
Get More Out of Visits with the Mobile App check icon indicating true
Register Healthcare Devices or Create Shipping Requests check icon indicating true
Show Consent Forms for Assets, Products, and Registered Devices check icon indicating true
Enroll a Patient in the Same Care Program Multiple Times check icon indicating true
Associate a Healthcare Professional with a Care Program Provider check icon indicating true
Guest Users Don't Automatically Get Inverse Relationship Records check icon indicating true
Choose Whether to Show or Hide Closed Statuses in the Care Plan Status Field check icon indicating true
Uncover AI-Powered Insights Fast with Einstein Analytics for Healthcare Enhancements check icon indicating true
Health Cloud Has New and Changed Objects check icon indicating true
Health Cloud: New and Changed Metadata Types check icon indicating true
Financial Services Cloud
Insurance for Financial Services Cloud: Enhanced Support for Multiline Policies, New Display Options for Policies and Insurance Agent Portal, and New Related Lists
Get More Control Over Policy Count and Premium Calculations for Multiline Policies check icon indicating true
Policy Component: Policy Hierarchies, Policy Type Filters, Optional Claims Lists, and More check icon indicating true
Gain Visibility into Household Policies and Claims with Rollup-by-Lookup Summaries check icon indicating true
Hide Sensitive Life Event or Business Milestone Types in the Insurance Agent Portal check icon indicating true
Show Participant Policies on the Policy Component in the Insurance Agent Portal check icon indicating true
Let Your Insurance Data Work Even Harder with Financial Services Einstein App Enhancements check icon indicating true
Other Changes in Insurance for Financial Services Cloud check icon indicating true
Action Plans: Assign Tasks to Queues, Add Tasks and Items, and Use Action Plans in Communities
Assign Action Plan Template Tasks to Queues check icon indicating true
Let Action Plan Users Add Tasks and Items check icon indicating true
Use Action Plans in Partner Communities check icon indicating true
Actionable Relationship Center: Drive Contextual Action for Your Customer Relationships and Hierarchies (GA) check icon indicating true
Mortgage: Create Financial Accounts from Residential Loan Application Data check icon indicating true
Mortgage: Create Loan Opportunity Relationships check icon indicating true
Let Your Wealth Management Data Work Even Harder with Financial Services Einstein App Enhancements check icon indicating true
Streamline Financial Services Cloud Behavior with the Disable Primary Contact ID Setting check icon indicating true
New Permission Set License: Financial Services Cloud Extension check icon indicating true
New Permission Set: Aura-Enabled Apex Class Access check icon indicating true
New and Changed Financial Services Cloud Objects check icon indicating true
New and Changed Financial Services Cloud Metadata Types check icon indicating true
New Financial Services Cloud Invocable Actions check icon indicating true
REST API check icon indicating true
Consumer Goods Cloud
Customize the Mobile App to Field Reps’ Needs check icon indicating true
Manage Stores, Accounts, and Promotions with Embedded Salesforce Maps check icon indicating true
Plan Visits Faster with Templates check icon indicating true
Grow Your Business and Improve Retail Execution check icon indicating true
Do More at the Store by Adding Flows to Action Plan Templates check icon indicating true
Increase Efficiency on Visits check icon indicating true
Other Field Name Changes check icon indicating true
Einstein Object Detection: Data Safety, Improved Detection, and Some Key Updates
Get Improved Data Security for Inactive Orgs check icon indicating true
Detect an Object Using the Most Accurate Models check icon indicating true
Improve Models with Data Augmentation check icon indicating true
Know Critical Details About Your Models check icon indicating true
Know the Status of Your Datasets and Models check icon indicating true
Upload a Dataset File check icon indicating true
View Related Records for Datasets and Model Metrics check icon indicating true
View All Records Easily check icon indicating true
Consumer Goods Cloud Has Changed Objects check icon indicating true
Manufacturing Cloud: Shape Your Business Growth Plans, Focus on Specific Account Forecasts, and Improve Comparison Between Planned and Actual Metrics of Sales
Account Manager Targets: Translate Growth Plans into Measurable Targets (Generally Available)
Set Expectations for Your Team Members by Assigning Targets check icon indicating true
Update Assignment Values with a Single Click check icon indicating true
Distribute Targets by Account and Product, and by Time Period check icon indicating true
Respond to Changes in Your Organization’s Hierarchy check icon indicating true
Track Target Assignments for an Account in a Single Page check icon indicating true
Analyze Granular Account Manager Target Data with Reports check icon indicating true
Manage Data Volume Consumption of Account Manager Targets check icon indicating true
Account Forecasts: Focused Forecasting and Granular Reporting
Plan Account Forecasts Better with Forecasting for Key Accounts and Products check icon indicating true
Recalculate All Account Forecasts with a Single Click check icon indicating true
Analyze Granular Account Forecasts Data with Reports check icon indicating true
Manage Data Volume Consumption of Account Forecasts check icon indicating true
Sales Agreements: View Revenue Metrics in a Single Currency and Refine Your Data with Reports
View All Revenue Metrics of a Sales Agreement in the Same Currency check icon indicating true
Analyze Granular Sales Agreement Data with Reports check icon indicating true
Monitor Business Performance with a Single Dashboard (Beta) check icon indicating true
Analyze Forecast Changes and Improve Your Business check icon indicating true
Manufacturing Cloud Has New Objects check icon indicating true
Manufacturing Cloud Has New and Changed Metadata Types check icon indicating true
Manufacturing Cloud Has New and Changed Tooling API Objects check icon indicating true
Manufacturing Cloud Has New and Changed Invocable Actions check icon indicating true

Analytics

Gain more detailed insights about your knowledge articles by filtering knowledge reports by category. Create recipes with the new, approachable editor, Data Prep (Beta). Get the best predictions from three modeling algorithms.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Reports and Dashboards
Filter Knowledge Reports by Category check icon indicating true
Attach .csv Files to Report Subscriptions (Beta) check icon indicating true
Enable Enhanced Folder Sharing (Update) check icon indicating true
Work with up to 5 Unique Fields in Report Row-Level Formulas check icon indicating true
Build Reports Based on Price Book Entries check icon indicating true
Discover Details About the Flows You Build with the Screen Flows Report check icon indicating true
In Salesforce console, report links open in a new subtab check icon indicating true
Einstein Analytics
Data Integration
Prepare Data with the Next Generation of Data Prep (Beta) check icon indicating true
Get a Sense of How Your Customers and Prospects Feel check icon indicating true
Output Your Einstein Analytics Data to Amazon S3 (Beta) check icon indicating true
Write Your Einstein Analytics Data to Snowflake (Beta) check icon indicating true
Sync Complete TinyInt Column Values from Select AWS RDS Connectors check icon indicating true
Filter Data Synced from the Google BigQuery Standard SQL Connector check icon indicating true
Sync Remote Data to Government Cloud Orgs with Connectors That Comply with FIPS 140 Requirements check icon indicating true
Always Get the Latest Data by Scheduling Recipes to Run After Syncs check icon indicating true
Keep Your Data More Up-To-Date with Shorter Schedule Intervals check icon indicating true
Keep Tabs on Recipe Jobs with Notifications check icon indicating true
Restore Previous Dataflow Versions Easily with History Feature check icon indicating true
Prebuilt Templates and Apps
Personalize Your Service Appointments with Insights from the Appointment Analytics App check icon indicating true
Discover Featured Templates in the Template Gallery check icon indicating true
Analytics App Building
Accelerate Analytics Template Development with the Analytics VS Code Extension check icon indicating true
Explore Multiple Datasets with a Single Query (Generally Available) check icon indicating true
Gain Insights on Data Directly in Snowflake (Beta) check icon indicating true
Accent Vital Pivot Table Data with Formatting check icon indicating true
Summarize Data by Multiple Measures in Pivot Tables check icon indicating true
Add Dynamic Values to Dashboard Text Without Code check icon indicating true
Sort Data in Dashboards with a Single Click check icon indicating true
Choose Where Users Open Embedded Dashboards check icon indicating true
Einstein Discovery
Get the Best Predictions from Three Modeling Algorithms check icon indicating true
Build Accurate Models Using Random Forest Algorithms (Pilot) check icon indicating true
Replace Deployed Models Easily check icon indicating true
Compare Story Versions Using What Changed Insight Cards check icon indicating true
Score Salesforce Records in Bulk check icon indicating true
Remove Bias from Your Insights and Predictions check icon indicating true
Assess Model Quality for Linear Regressions with Root Mean Square Error check icon indicating true
Get Transparent Access to Model Details check icon indicating true
Track Prediction Performance with Background Monitoring check icon indicating true
Recalculate Correlations for Updated Variable Settings check icon indicating true
Analytics for Everyone
Subscribe to Tables (Beta) check icon indicating true
Experience the Enhanced Einstein Analytics Watchlist (Beta) check icon indicating true
Create a Learning Journey in the Dashboard Learning Resources Panel check icon indicating true
Learn More with Popular Topics in the Learning Center check icon indicating true
Analytics Mobile Apps: Explore More in the Salesforce App check icon indicating true

Communities

Personalization sees a slew of enhancements available in both Experience Builder and the API. Display different link sets in navigation components, such as the revamped Tile Menu, and so much more. Various security enhancements help keep your data safe. And starting in Winter ’21, you no longer have the option of opting out of enabling guest user security settings, so now is the time to prepare.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Lightning Communities
Prepare Your Community for Upcoming CSP Changes check icon indicating true
Override Standard Actions in Lightning Communities check icon indicating true
Take Personalization Further with Navigation Menus, Tile Menus, and CMS Collections check icon indicating true
Reset Mission Activity Counts check icon indicating true
Better Manage Your Community Pages check icon indicating true
Generate Sitemaps for Your Community Pages check icon indicating true
Add Dynamic SEO Properties to Content Detail Pages check icon indicating true
Super Customize Your Community with the Revamped Tile Menu check icon indicating true
Get Flexible with the New User Profile Menu Component check icon indicating true
Get More Options for Multi-Level Navigation in Your Community check icon indicating true
Developer Productivity
Build Fast, Efficient Experiences with the LWC-Based Template (Developer Preview) check icon indicating true
Get Information About the Current Community in Lightning Web Components check icon indicating true
ExperienceBundle Supports Theme Layout Properties check icon indicating true
Guest User
Block Certain Fields in the User Record for Orgs with Communities and Portals (Previously Released Security Alert and Update, Enforced) check icon indicating true
Automatically Assign Records Created by Guest Users to a Default Owner (Previously Released Security Alert) check icon indicating true
Opt Out of Enforcing Guest User Object Permission Changes (Update) check icon indicating true
Opt Out of Guest User Security Policies Before Summer ’20 (Previously Released Update) check icon indicating true
Guest Users Can’t Be Assigned as Owners of Already Existing Records check icon indicating true
Secure Guest Users’ Org-Wide Defaults and Sharing Model (Previously Released Security Alert, Enforced) check icon indicating true
Create Guest User Sharing Rules Before Enabling Secure Record Access check icon indicating true
View All Users and Other Permissions Disabled in Guest User Profiles (Previously Released Security Alert, Enforced) check icon indicating true
Modify All Data, View All Data, Edit, and Delete Permissions on Guest User Profiles in Orgs Created in Summer ’20 check icon indicating true
Modify All Data, View All Data, Edit, and Delete Permissions on Guest User Profiles in Orgs Created Before Summer ’20 check icon indicating true
Allow Guests to Safely Upload Files check icon indicating true
Reduce Object Permissions for Guest Users by the Winter ’21 Release (Security Alert) check icon indicating true
Opt Out of Turning Off Community-Specific Setting for Guest Users to See Other Members (Previously Released Update) check icon indicating true
Ensure Guest User Access to Emails Created with Visualforce Email Templates check icon indicating true
Override Entity Permissions When Using <apex:inputField> check icon indicating true
Security and Sharing
Set Up Two-Factor Authentication for External Identity with a User Permission check icon indicating true
Allow Users to Use Standard External Profiles to Self-Register and Log Into Communities and Portals (Update) check icon indicating true
Assign Your Community’s Login Page Type to Embedded Login check icon indicating true
Improve Your Community's Login Experience with Custom URLs check icon indicating true
Other Changes in Communities
Share Data with Partners via External Account Hierarchies check icon indicating true
Focused Conversations with an Improved Chat Header check icon indicating true
See a Live Channel Menu Preview check icon indicating true

Salesforce CMS

Manage your Salesforce CMS content more easily with new image and document content types. Quickly import multiple content items, such as images, news, documents, or custom content types. And use your CMS content in B2B Commerce on Lightning Experience.

Files

Allow your users to download all custom file types as attachments. Switch your file rendition in Connect REST API from Adobe Flash to SVG.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Allow Custom File Types to Download as Attachments check icon indicating true
Switch Your File Rendition in Connect REST API check icon indicating true

Sustainability

Gain easy access to key performance indicators and emissions trends with new Einstein Analytics dashboards. Take advantage of increased flexibility and support of Sustainability Cloud. Enter data with SI (metric) units and change the language to one of six languages. Run Sustainability Cloud in your Government Cloud org.

myTrailhead

Choose the pages to direct your users to when they click the help icon or log out of myTrailhead. Create custom links for your myTrailhead page footer. Delete filters that you don’t need from the Products category on the Modules and Trails pages. We removed Salesforce branding elements from myTrailhead so they don’t confuse your users.

Work.com

Prepare your business, employees, and facilities. Respond to major events, such as the current COVID-19 crisis, with the apps and services in Work.com.

Customization

Build, configure, report on, and debug flows more easily with enhancements to Flow Builder and flow management. Improve predictions and efficiently manage them in Einstein Prediction Builder. Design and navigate your Lightning pages in new ways in the Lightning App Builder.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Lightning Flow
Flow Builder
Trigger a Flow to Run After a Record Is Saved check icon indicating true
Trigger a Flow to Run When a Platform Event Message Is Received check icon indicating true
Debug More Flows Faster check icon indicating true
Create Flows with the Enhanced New Flow Window and Start Element check icon indicating true
Configure Subflow Elements Without Assigning Output Values check icon indicating true
Configure Loop Elements Without Creating Loop Variables check icon indicating true
Take Some Tips from Guidance for Flow Builder check icon indicating true
Pass In the Record When Launching a Flow from a Lightning Page or a Quick Action check icon indicating true
Access Nested Fields of Apex-Defined Data Types in Flows check icon indicating true
Run Flows That Bypass User Permissions check icon indicating true
Updated Text Format Options for Text Template Flow Resource check icon indicating true
See Increased Screen Real Estate for Other Configuration Settings in Property Editors check icon indicating true
Let Flow Users Search for Records by Any Searchable Field check icon indicating true
Flow Builder Toolbar Improvements check icon indicating true
Lightning Flow Management
Analyze Screen Flow Usage check icon indicating true
Track Your Flows’ Usage of Limited Resources check icon indicating true
Get Notified When a Platform Event Message Doesn’t Start or Resume a Subscribed Flow or Process check icon indicating true
Emails from the Automated Process User check icon indicating true
Second-Generation Packaging Improvements: Delete Earlier Flows from Packages check icon indicating true
Lightning Flow Extensions
Configure Custom Flow Screen Components More Easily (Beta) check icon indicating true
Configure Invocable Actions in Flow Builder More Easily (Beta) check icon indicating true
Create Flow Screen Components That Work for Multiple Objects (Beta) check icon indicating true
Access Apex-Defined Variables from Outside Flows check icon indicating true
Use Salesforce Anywhere Chat and Alerts in Your Processes and Flows (Beta) check icon indicating true
Lightning Flow Release Updates
Evaluate Criteria Based on Original Record Values in Process Builder (Update, Postponed) check icon indicating true
Enable Partial Save for Invocable Actions (Update, Postponed) check icon indicating true
Enforce Data Access in Flow Formulas (Update, Postponed) check icon indicating true
Make Flows Respect Access Modifiers for Legacy Apex Actions (Update, Postponed) check icon indicating true
Disable Rules for Enforcing Explicit Access to Apex Classes (Update, Postponed) check icon indicating true
Return Null Values in Process and Flow Formulas (Update, Postponed) check icon indicating true
Require User Access to Apex Classes Invoked by Flow (Update, Retired) check icon indicating true
Einstein Prediction Builder: Define Your Prediction Set, Run Reports, and Enable Predictions from the Scorecard
Define Your Prediction Set in Einstein Prediction Builder check icon indicating true
Run Reports from Einstein Prediction Builder check icon indicating true
Enable Einstein Predictions from the Scorecard check icon indicating true
Check Data for More Field Types in Einstein Prediction Builder check icon indicating true
Read the Scorecard More Easily in Einstein Prediction Builder check icon indicating true
Lightning App Builder
Break Up Your Record Details with Dynamic Forms (Non-GA Preview) check icon indicating true
Add Dynamic Actions to the Highlights Panel for Custom Objects (Beta) check icon indicating true
Use Tab and Arrow Keys to Navigate the Component Palette check icon indicating true
Add the C360 Global Profiles Component to More Page Layouts
Globalization
Translate Product Details with Data Translation check icon indicating true
Enable ICU Locale Formats (Previously Released Update) check icon indicating true
Maori Language Label and United Kingdom Locale Formats Were Updated check icon indicating true
Improved Translation Documentation check icon indicating true
Sharing
Secure Guest Users’ Org-Wide Defaults and Sharing Model Are Enforced check icon indicating true
Create Guest User Sharing Rules by Default check icon indicating true
Approvals
Update Email Alerts That Use Corrected Approval Merge Fields check icon indicating true
Control the Order of Active Approval Processes Programmatically check icon indicating true
General Setup
View Records Using Full View (Generally Available) check icon indicating true
Use the New Minimum Access User Profile check icon indicating true
Translate Lightning Page Tab Labels in Setup check icon indicating true
Salesforce IoT Explorer Edition Is Being Retired check icon indicating true
See Automatically Updated Entity Permissions in Setup Audit Trail check icon indicating true
Push Notification Limits Have Increased check icon indicating true
Require Permission to View Record Names in Lookup Fields (Update, Postponed) check icon indicating true
Permission Changes for Customization Features check icon indicating true

Security, Privacy, and Identity

The new Security Command Center (Beta) makes monitoring security settings for multiple tenants easy. You can review all your tenants’ security settings, activity, and Health Check scores in one place. We updated two-factor authentication and delegated authentication. HTTPS connects faster with OCSP stapling. Real-Time Event Monitoring Threat Detection is generally available, and you can choose to receive alerts to threats by app, email, or SMS.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Authentication and Identity
We Updated Terms for the Identity Only License check icon indicating true
Initiate Two-Factor Authentication with Apex check icon indicating true
Enable Two-Factor Authentication for External Users check icon indicating true
API Only Users Can Register for Two-Factor Authentication in the Salesforce UI check icon indicating true
Allow Highly Trusted Users to Skip Identity Verification check icon indicating true
Apply Delegated Authentication to Your Salesforce Org check icon indicating true
Seamlessly Integrate Federation IDs with Identity Providers check icon indicating true
Customize Your Embedded Login Page Type check icon indicating true
Improve SSO with Custom Community URLs check icon indicating true
Discover Login Page Attributes with New JSON Response Fields check icon indicating true
Simplify Configuring Sign-In with Apple check icon indicating true
Access Pardot API Services with Connected Apps check icon indicating true
Filter Login History by Application and Login Types check icon indicating true
Domains
Streamline External Certificate Verification with OCSP Stapling check icon indicating true
Stabilize URLs for Visualforce, Experience Builder, Site.com Studio, and Content Files (Update, Postponed) check icon indicating true
Stabilize the Hostname for My Domain URLs in Sandboxes (Update, Enforced) check icon indicating true
Route My Domains Through Salesforce Edge (Update, Enforced) check icon indicating true
My Domain Name Length Requirement Was Changed check icon indicating true
Salesforce Shield
Platform Encryption: Scratch Org Features for Testing, and Goodbye to Blocked Events
Encrypt Fields for Emergency Response Management and More check icon indicating true
Test More Shield Platform Encryption Functionality in Scratch Orgs check icon indicating true
Avoid Blocked Events When Encrypting Through Metadata API check icon indicating true
Remove the Manage Encryption Keys Permission from the System Admin Profile (Previously Released Update) check icon indicating true
Encrypt Data Associated with the Employee Object check icon indicating true
Event Monitoring: General Availability of Threat Detection Real-Time Events, Transaction Security Support for Threat Detection Events, Legacy Transaction Security Retiring
Detect Threats to your Org (Generally Available) check icon indicating true
Get Notified About a Detected Threat check icon indicating true
View Threat Detection Events check icon indicating true
Detect Errors When an Org Exceeds the Concurrent Long-Running Apex Limit check icon indicating true
Renamed User Permission check icon indicating true
Fewer Duplicate Datasets in Analytics App check icon indicating true
Customize Transaction Security Block Messages check icon indicating true
Improved Condition Builder Interface check icon indicating true
Changed User Perm Requirements for Transaction Security check icon indicating true
Migrate Legacy Policies check icon indicating true
Analytics App Performance Improvements check icon indicating true
Find the Right Resources with the Shield Learning Map check icon indicating true
Data Protection and Privacy: Customer Consent Channels and Consent API Calls
Store a New Contact Point and Customer Consent Information check icon indicating true
Customize and Store More Customer Consent Channels check icon indicating true
Improve the Accuracy of Consent API Calls check icon indicating true
Other Changes
Secure Your Cross-Cloud Integrations with Private Connect (Generally Available) check icon indicating true
Take Charge of Your Security with Security Command Center (Beta) check icon indicating true
Use Stronger Hashing Algorithms with Apex Crypto Class check icon indicating true
Assign New Records Created by Salesforce Sites Guest Users to a Default Owner check icon indicating true
Permission Changes for Security Features check icon indicating true

Deployment

New change set components are available.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
New and Changed Components for Change Sets check icon indicating true

Development

Whether you’re using Lightning components, Visualforce, Apex, or our APIs with your favorite programming language, these enhancements help you develop amazing applications, integrations, and packages for resale to other organizations.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Lightning Components
Communicate Across Salesforce UI Technologies with Lightning Message Service (Generally Available) check icon indicating true
Share CSS Styles Among Lightning Web Components check icon indicating true
Delete Lightning Components from Managed Packages check icon indicating true
Develop Flow Screen Components That Work for Multiple Objects (Beta) check icon indicating true
Create Custom Property Editors for Lightning Web Components (Beta) check icon indicating true
Scan a Barcode in a Lightning Web Component (Beta) check icon indicating true
Aura Components in the ui Namespace Are Being Deprecated check icon indicating true
Check User Permissions for Lightning Web Components check icon indicating true
Get Information About the Current Lightning Community check icon indicating true
Check Whether a Lightning Web Component Is Connected to the DOM check icon indicating true
Set an Uppercase JavaScript Property Via an HTML Attribute check icon indicating true
Get Child Elements by Tag or Class Name in Lightning Web Components check icon indicating true
DOM API Changes May Require UI Test Updates check icon indicating true
Lightning Components Use Native Android Date Picker check icon indicating true
Lightning Web Components in Custom Tabs Are Reactive check icon indicating true
Update Jest Dependencies to v25.5.4 If You Update sfdx-lwc-jest to v0.9.0 check icon indicating true
Blob Schema Blocked for iframes check icon indicating true
Release Updates (Formerly Critical Updates): Postponed Updates
Restrict Access to @AuraEnabled Apex Methods for Guest and Portal Users Based on User Profile (Update, Postponed) check icon indicating true
Prevent Creation of Function Expressions in Dynamically Created Aura Components (Update, Postponed) check icon indicating true
Restrict Access to @AuraEnabled Apex Methods for Authenticated Users Based on User Profile (Update, Postponed) check icon indicating true
Enable Dependency Access Checks In Lightning Components (Update, Postponed) check icon indicating true
Use with sharing for @AuraEnabled Apex Controllers with Implicit Sharing (Update, Postponed) check icon indicating true
Disable Access to Non-global Controller Methods in Managed Packages (Update, Postponed) check icon indicating true
Enforce Access Modifiers on Apex Properties in Lightning Component Markup (Update, Postponed) check icon indicating true
Security Alerts: Restricted Access to @AuraEnabled Apex Methods Based on User Profile
Restrict Access to @AuraEnabled Apex Methods for Guest and Portal Users Based on User Profile (Security Alert) check icon indicating true
Restrict Access to @AuraEnabled Apex Methods for Authenticated Users Based on User Profile (Security Alert) check icon indicating true
Einstein Platform Services
Einstein Vision: Detect Text in Images with Einstein OCR, Detect Products on Shelves with an Optimized Algorithm
Detect Text in an Image with Einstein OCR (Generally Available) check icon indicating true
Detect Products on Retail Shelves with an Optimized Algorithm check icon indicating true
Einstein Language: Build Einstein Intent Models in Multiple Languages, Create Einstein Intent Models That Support Out-of-Domain Text
Einstein Intent Now Supports Multiple Languages check icon indicating true
Create Einstein Intent Models That Support Out-of-Domain Text check icon indicating true
Detect Entities in Text with the Einstein Named Entity Recognition (NER) Model (Beta) check icon indicating true
Visualforce
Communicate Across Salesforce UI Technologies with the Lightning Message Service (Generally Available) check icon indicating true
Shorten Your Visualforce URLs (Update, Postponed) check icon indicating true
Prevent Consecutive API Navigation Calls in Visualforce Pages (Update) check icon indicating true
Update sforce.one Object Targeting for Nested iframes check icon indicating true
Update Visualforce Pages for Native Android Date Picker check icon indicating true
Access Controllers From Visualforce Pages in Different Packages with @namespaceAccessible check icon indicating true
Permission Changes for Visualforce Page Info check icon indicating true
See Refreshed Data When Editing Records on Visualforce Pages check icon indicating true
New Attribute on <apex:inputField> Overrides Entity Edit Permissions check icon indicating true
Packaging
Schedule and Push Upgrades to Unlocked and Second-Generation Managed Packages (Beta) check icon indicating true
Can’t Untangle Your Metadata? Try Org-Dependent Unlocked Packages (Beta) check icon indicating true
Get an Early Look at Converting First-Generation Managed Packages (Developer Preview) check icon indicating true
Get Ready for Unlocked Package Code Coverage Enforcement check icon indicating true
Apex
Control How to Serialize and Deserialize Apex Types check icon indicating true
Detect Errors When an Org Exceeds the Concurrent Long-Running Apex Limit check icon indicating true
Enable Improved Caching of Org Schema (Previously Released Update) check icon indicating true
Require View Setup Permission to Enqueue Async Apex Jobs (Update) check icon indicating true
Require View Setup Permission to Access Apex Test Data (Update) check icon indicating true
Attach Actions to Asynchronous Apex Jobs Using Transaction Finalizers (Pilot) check icon indicating true
Delete up to 2,000 Big Object Records in Batch check icon indicating true
Push Notification Limits Have Increased check icon indicating true
Create Custom Property Editors for Invocable Actions (Beta) check icon indicating true
API
Understand Dependencies Between Metadata Components in Your Org Using the MetadataComponentDependency Object in Bulk API 2.0 (Beta) check icon indicating true
Corrected Concurrent API Request Limit for Sandboxes check icon indicating true
Custom Metadata Types
Create Relationships to Entity Particles from Custom Metadata Types check icon indicating true
Custom Metadata Types CLI Commands check icon indicating true
Scratch Orgs: New Features
Create Scratch Orgs with More Features check icon indicating true
Sandboxes
Powerful New Ways to Secure your Data using Data Mask check icon indicating true
Track Source Changes in Sandboxes Automatically (Beta) check icon indicating true
Lightning Design System: Mobile and Touch Support Grows Along with Other Component Enhancements
Improve Your App’s Mobile and Touch User Interface
Lightning Design System Component Updates check icon indicating true
AppExchange Partners
Analyze Subscriber Behavior with AppExchange App Analytics check icon indicating true
Change Data Capture
Enrich Change Event Messages with Extra Fields (Beta) check icon indicating true
Receive Change Event Notifications for One More Object check icon indicating true
Subscribe to the /data/ChangeEvents Channel Even Without All Required Permissions check icon indicating true
Enabling Event Encryption Through Metadata API Requires an Event Bus Tenant Secret check icon indicating true
Platform Events
Get the Status of Asynchronous Platform Event Publish Operations (Pilot) check icon indicating true
Use Platform Events to Trigger a Flow check icon indicating true
Develop Solutions for Workplace Command Center for Work.com check icon indicating true

Quip

See how your users employ Quip templates with Quip for Customer 360 metrics. Bring your Einstein Analytics dashboards into Quip. Use all Quip for Customer 360 features in a sandbox. Keep your Quip documents with full VPC support. Add relationship maps to your Account Plans so that your reps can easily find key contacts and account history.

Release Updates (Formerly Critical Updates) and Security Alerts

Enjoy a cleaner view of important updates and alerts in one location. Ensure that your org stays up to date on all changes that affect its performance, security, and users.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Review Important Org Changes with Release Updates (Beta) check icon indicating true
Release Updates (Formerly Critical Updates) check icon indicating true
Security Alerts check icon indicating true