Control Who Does What in Salesforce CMS (Beta)

Role-based access in Salesforce CMS makes it easy to control exactly who does what in each content workspace. Add contributors to individual CMS workspaces by assigning access roles according to the level of access they need.

Where: Salesforce CMS is available in Lightning Experience for Lightning communities in Essentials, Enterprise, Performance, Unlimited, and Developer editions.

Note

Note

Salesforce CMS is a beta feature. Salesforce admins, content managers, and content admins can access this beta feature in the Salesforce App Launcher and Communities administrators can do so in the Content Management workspace of any community. You can provide feedback and suggestions for Salesforce CMS in the Community Cloud group in the Trailblazer Community.

Why: Previously, it was difficult to manage content in Salesforce CMS (formerly CMS for Community Cloud) because users had complete access to all functionality and content. Now you can add users or public groups as contributors to a specific CMS workspace and assign them one of the following roles:
  • Content admin — These contributors have access to all content in the CMS workspace and can manage contributors and sharing.
  • Content manager — These contributors have full access to all content in the CMS workspace.

How: To add contributors to a CMS workspace, you must be a Salesforce admin or a content admin in that workspace. In the Salesforce CMS app, go to CMS Workspaces and select a workspace to open it. Then select Contributors | Add Contributor, and assign roles as required.

Add Contributors Screen

Note

Note

If you previously used CMS for Community Cloud, as part of the migration to Salesforce CMS, we automatically assign the content admin role to existing users.