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Create a Directory of Providers with the Provider Relationship Management Data Model

Manage your network of provider relationships with insight into the specialties that they practice, the insurance networks they belong to, and the professional credentials they’ve earned. Health Cloud now includes an industry-specific data model that unifies information about providers and organizations, including affiliations, locations, networks, and specialties.

Where: This change applies to Lightning Experience, Salesforce Classic, and all versions of the Salesforce app in Professional, Performance, and Unlimited editions where Health Cloud is enabled.

When: The provider relationship management data model features are made available through the new Health Cloud Platform permission setlicense. This permission set license is provisioned to all Health Cloud customers, based on their contracts, after the Summer ’19 production release upgrade. After the features are available in production orgs, you can replicate a new sandbox org and have access to the functionality.

How: To access the objects, you must have the Health Cloud license provisioned in your org. Then, assign the Health Cloud Platform permission set license, and the Health Cloud Foundation permission set to users.