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Health Cloud Has New and Changed Objects

Access more data through these new and changed Health Cloud objects

Where: This change applies to Enterprise, Performance, and Unlimited editions.

When: Life Sciences Program Management and Provider Relationship Management data model features are provisioned to all Health Cloud customers, based on their contracts, after the Summer '19 release upgrade. After the features are available in production orgs, you can replicate a new sandbox org and have access to the functionality.

How: To access the objects for Life Sciences Program Management and Provider Relationship Management, you must have the Health Cloud license provisioned in your org. Then, assign the Health Cloud and the Health Cloud Platform permission set licenses to your users. For Provider Relationship Management, you must also assign the Health Cloud Foundation permission set to users.

Life Sciences Program Management

Create and manage activities offered to participants by an employer or insurer
Use the new CareProgram object.
Associate one or more campaigns to a program
Use the new CareProgramCampaign object.
Define the criteria for patient care program enrollment eligibility
Use the new CareProgramEligibilityRule object.
Create a participant enrolled in a care program
Use the new CareProgramEnrollee object.
Associate a care program enrollee with a care program product, a care program provider, or both
Use the new CareProgramEnrolleeProduct object.
Create a care program membership card that includes a membership number or enrollment code
Use the new CareProgramEnrollmentCard object.
Create a business or clinical goal related to a care program
Use the new CareProgramGoal object.
Associate a care program with a care program product, care program provider, or both
Use the new CareProgramProduct object.
Create a business account that is the service provider for a care program product
Use the new CareProgramProvider object.
Create a person who delivers services under a program
Use the new CareProgramTeamMember object.
Map source system fields to Salesforce target entities and attributes
Use the new CareSystemFieldMapping object.
Define patient enrollment eligibility for one or more care programs
Use the new EnrollmentEligibilityCriteria object.

Provider Relationship Management

Create the professional accreditation of a facility
Use the new Accreditation object.
Create records for a person’s or organization’s professional awards
Use the new Award object.
Track a practitioner’s board certifications
Use the new BoardCertification object.
Track the licenses of a role, like healthcare provider or producer
Use the new BusinessLicense object.
Manage provider specialty codes and descriptions
Use the new CareSpecialty object.
Manage a static list of taxonomy codes
Use the new CareTaxonomy object.
Identify the insurance network that a location or business entity is part of
Use the new HealthcareFacilityNetwork object.
Manage the different locations in which a practitioner provides services
Use the new HealthcarePractitionerFacility object.
Capture the business-level details about the healthcare organization or the practitioner
Use the new HealthcareProvider object.
Manage the identifiers from the National Provider Identifier that are assigned to every facility and licensed practitioner in the United States
Use the new HealthcareProviderNpi object.
Track the specialties for a practitioner or a provider service organization.
Use the new HealthcareProviderSpecialty object.
Manage taxonomy or subspecialty codes for a practitioner or facility
Use the new HealthcareProviderTaxonomy object.
Track information about professional education for a person in a party role.
Use the new PersonEducation object.

Utilization Management

Create extra details for a care request, such as the subscriber details for the member's health plan, home health care status, and ambulance transportation details
Use the new CareRequestExtension object.
Capture the gender of the member
Use the new MemberGender field on the existing CareRequest object.
Track the provider’s prognosis of the member’s health
Use the new MemberPrognosis field on the existing CareRequest object.
Capture the status of a member’s admissions, date of outpatient services, or start of care
Use the new MemberStatus field on the existing CareRequest object.
Capture the quantity type for the request, such as days, units, or visits
Use the new QuantityType field on the existing CareRequest object.
Capture distance traveled during ambulance transport
Use the new AmbulanceTransportDistance field on the existing CareRequestItem object.
Capture the reason for ambulance transport
Use the new AmbulanceTransportReason field on the existing CareRequestItem object.
Capture the type of ambulance transport
Use the new AmbulanceTrasportType field on the existing CareRequestItem object.
Let users create a free-form description of a procedure
Use the new FreeFormProcedureDescription field on the existing CareRequestItem object.
Let users add an extra modifier for a service code
Use the new Modifier2 field on the existing CareRequestItem object.
Let users add a description for an extra service code modifier
Use the new Modifier2Description field on the existing CareRequestItem object.
Let users add an extra modifier for a service code
Use the new Modifier3 field on the existing CareRequestItem object.
Let users add a description for an extra service code modifier
Use the new Modifier3Description field on the existing CareRequestItem object.
Let users add an extra modifier for a service code
Use the new Modiifier4 field on the existing CareRequestItem object.
Let users add a description for an extra service code modifier
Use the new Modifier4Description field on the existing CareRequestItem object.
Track a quantity type for a service request such as days, units, or visits
Use the new QuantityType field on the existing CareRequestItem object.
Capture the authorization status of a service request
Use the new Status field on the existing CareRequestItem object.
Capture the reason for the authorization status of a service request
Use the new StatusReason field on the existing CareRequestItem object.
Capture the destination location for ambulance transportation
Use the new TranportLocationId field on the existing CareRequestItem object.