How and When Do Features Become Available?

Some features in Summer ’19 affect all users immediately after the release goes live. Consider communicating these changes to your users beforehand so that they’re prepared. Other features require direct action by an administrator before users can benefit from the new functionality.

Supported Browsers

We’ve made some changes to our supported browsers documentation, making it easier to find what you need. Supported browsers for Salesforce vary depending on whether you use Salesforce Classic or Lightning Experience.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Supported Browsers for Lightning Experience check icon indicating true
Supported Browsers for Salesforce Classic check icon indicating true
Supported Browsers for Einstein Analytics check icon indicating true

Salesforce Overall

We turn on Lightning Experience for all orgs, and introduce new tools to help you manage your transition. Plus, we provide customizable prompts to get your users engaged with all that’s great in the new Salesforce. Land on the same record page when switching from Salesforce Classic to Lightning Experience. Run the full desktop version of Lightning Experience on iPad devices. See and do more with related lists when you turn on Enhanced Related Lists. Streamline appointment scheduling with a self-service interface and more Salesforce integrations in Lightning Scheduler. Send survey invites for free and get more responses with customized email invitations in Salesforce Surveys. Make the most of your browser space with a right-aligned utility bar in Lightning Console. Find what you need fast with search results that reflect how you navigate, and easily see which objects were searched in your search results. Access even more recent items in the Lightning Experience navigation bar. And that’s only half of it.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Get Lightning Experience on Your Phone with Lightning on Mobile (Pilot) check icon indicating true
Keep Record Context When Switching from Salesforce Classic to Lightning Experience check icon indicating true
Access Lightning Experience from Safari on iPad Devices (Beta) check icon indicating true
Power Up Your Related Lists with Enhanced Related Lists (Beta) check icon indicating true
Zoom Through Related Lists with Quick Filters check icon indicating true
Search Picklist Fields in List Views check icon indicating true
New Record Creation Pages Stay in Browser History check icon indicating true
Try New Lightning Features with the Lightning Extension for Chrome check icon indicating true
Lightning Scheduler: Inbound Appointment Scheduling, Event Management, Action Plans, and More
Streamline Customer Appointment Scheduling with Lightning Scheduler check icon indicating true
Manage Calendar Availability with Event Management check icon indicating true
Pair Your Action Plans with Lightning Scheduler check icon indicating true
Partner Your Salesforce Surveys with Lightning Scheduler check icon indicating true
Manage Room and Equipment Booking with Asset Scheduling check icon indicating true
Optimize User Experience with the Right Flow Screens for Different Devices (Beta) check icon indicating true
Easily Find the Right Invocable Action for Lightning Scheduler in Flow Builder check icon indicating true
Salesforce Surveys: Free Sending, Customized Email Invitations, and an Improved User Experience
Send Surveys for Free check icon indicating true
Take Advantage of Free Survey Responses check icon indicating true
Send Customized Email Invitations for Improved Response Rates check icon indicating true
Generate Survey Invitations for Leads check icon indicating true
Say More with an Increased Character Limit for Questions and Responses check icon indicating true
Work with Surveys More Easily on Mobile Devices check icon indicating true
Enjoy Surveys' New Look check icon indicating true
Console
Detect Popped-Out Utilities with New Lightning Console JavaScript APIs check icon indicating true
Search
Find What You Need Fast with Search Results That Reflect How You Navigate check icon indicating true
See Which Objects Were Searched at a Glance check icon indicating true
Get Search Results for More Objects check icon indicating true
See More in Item Menus on the Navigation Bar check icon indicating true
Assign Custom Colors to Hyperlinks check icon indicating true
Themes and Branding Accessibility Label Improvements check icon indicating true
The Lightning Experience Header Is Hidden When You Print from Your Browser check icon indicating true
View Records Using Full View (Beta) check icon indicating true
Set Org Defaults for How Activities Display on Record Pages check icon indicating true
Rich Text Editors Get an Upgrade check icon indicating true
Open Hyperlinks in Formula Fields Correctly (Critical Update, Postponed) check icon indicating true

Lightning Experience

Lightning Experience is a completely reimagined interface. Even better, it’s built on our UI platform, so the experience can grow and evolve with your needs. Check out the new features and considerations in this release.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Lightning Experience Features in This Release check icon indicating true
What’s Different or Not Available in Summer ’19 Lightning Experience Features check icon indicating true

Essentials

You have more options to add functionality to Essentials through add-ons, like Dialer, Chat and Messaging, and increased storage. Import opportunities using the Data Import Wizard to bring your in-progress deals to Salesforce. Embed automated tasks in your website or help center, recommend next steps to your team when working with customers, and merge cases.

Sales

Link sales cadences to address complex sales processes. Activity Metrics gives Einstein Activity Capture users a complete view of their activity data. Customizable product schedules can support more complex sales processes related to incoming revenue and outgoing orders. Drive sales teams to more intelligent pricing with CPQ Einstein Pricing Guidance. And use Einstein Campaign Insights to find similarities among prospects who engage with your campaigns.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
High Velocity Sales
Use Person Accounts with High Velocity Sales check icon indicating true
Assign Prospects to Any High Velocity Sales User check icon indicating true
Give New Users a Great Start to High Velocity Sales check icon indicating true
Work Queue
Sort Work Queue Leads check icon indicating true
Customize the Details Reps See in the Work Queue check icon indicating true
Sales Cadences
Link Sales Cadences check icon indicating true
Reach Out to Prospects with Fewer Clicks check icon indicating true
Preview Email Templates and Call Scripts in the Sales Cadence Builder check icon indicating true
Sales Cadences Standard Invocable Actions Categorized for Flows check icon indicating true
Other Changes to Sales Cadences check icon indicating true
Use Open CTI with High Velocity Sales check icon indicating true
Track Emails Consistently in High Velocity Sales check icon indicating true
Sales Cloud Einstein
Einstein Forecasting
Support for Quarterly Forecasting (Beta) check icon indicating true
Segment Your Data for Better Forecast Predictions check icon indicating true
Einstein Opportunity Scoring check icon indicating true
Global Models check icon indicating true
Einstein Activity Capture check icon indicating true
Einstein Automated Contacts check icon indicating true
Einstein Insights check icon indicating true
Core Sales Features
Products: Tailor Product Schedules to Your Business Processes check icon indicating true
Collaborative Forecasts
Get More from the Forecasts Page in Lightning Experience check icon indicating true
Keep Sales Quotas in Sight with a Few Clicks in Lightning Experience check icon indicating true
Switch Up Your Territory Forecasts View check icon indicating true
Enterprise Territory Management
Do More with Territory-Management Setup in Lightning Experience check icon indicating true
Broaden Your Perspective on Territory Forecasts check icon indicating true
Path: Celebrate Sales Milestones check icon indicating true
Other Changes in Core Sales Features
Assign Territories More Easily in Lightning Experience check icon indicating true
Maintain Partner Relationships in Lightning Experience check icon indicating true
Add Opportunity Contact Roles More Efficiently in Lightning Experience check icon indicating true
Currency Field Is Available in Account and Opportunity Layouts check icon indicating true
Enable Manual Account Sharing in Enterprise Territory Management (Previously Released Critical Update) check icon indicating true
Customizable Forecasting Is Being Retired check icon indicating true
Original Territory Management Is Being Retired check icon indicating true
Productivity Features
Einstein Activity Capture
Create Configurations More Easily check icon indicating true
Get the Complete Picture About Your Activity Data with Activity Metrics (Generally Available) check icon indicating true
Control with Whom to Share Activities check icon indicating true
Sync Events and Contacts in Essentials (available within 24 hours after the release) check icon indicating true
Sync the Contacts You Want with Improved Filters check icon indicating true
Test Sync Functionality in Sandbox check icon indicating true
Find Details About Activity Dates for Records in Salesforce Help check icon indicating true
Email Experience
Show What You Mean in Emails with Images check icon indicating true
Let Reps Choose Which Email Composer to Use When Clicking Email Addresses check icon indicating true
Mark Email Address Fields as Read-Only to Prevent Changes check icon indicating true
Privacy Plug-Ins No Longer Block Salesforce Functionality check icon indicating true
Send List Emails as Company Community Users check icon indicating true
Get Consistent From Addresses and Clearer Alerts for Bounced Email Messages check icon indicating true
Email Templates
Use Enhanced Letterheads to Increase the Effectiveness of Lightning Email Templates check icon indicating true
Find Existing Letterheads in a New Location in Salesforce Classic check icon indicating true
Include Images in Your Email Templates and Letterheads check icon indicating true
See the Entire Email Template in the Sales Console check icon indicating true
Keep Messaging on Target in Case Emails check icon indicating true
Improve Email Security with Redesigned DKIM Keys (Previously Released Critical Update) check icon indicating true
Restrict Use of Salesforce Classic HTML-Based Email Templates to Secure Browsers (Previously Released Critical Update) check icon indicating true
Activities
Increase Manager Productivity with a New Task Filter check icon indicating true
Choose to Get Task Notifications by Email check icon indicating true
Share Task List Views Easily check icon indicating true
Notes: Pop Out Notes from the Utility Bar check icon indicating true
Lightning Dialer
Use a Custom Picklist for Call Results check icon indicating true
Pop Out Lightning Dialer from the Utility Bar check icon indicating true
Report Issues About Call Quality with Ease check icon indicating true
Add Telephone Numbers to Call Lists from Record Pages check icon indicating true
Get Email Notifications About Minutes Usage check icon indicating true
Inbox App
Find All You Need to Close Deals in Salesforce Inbox check icon indicating true
Set Up Inbox Mobile Apps with a Clearer Setup Assistant Page check icon indicating true
Keep Notifications Coming from the Salesforce Inbox Android App check icon indicating true
Calendar
Filter and Search Events in List Views check icon indicating true
Create an Event Series from Anywhere with Quick Actions check icon indicating true
Quip for Sales check icon indicating true
Lightning Data: Choose Which Records to Target or Skip check icon indicating true
Data.com Prospector and Data.com Clean Are Being Retired check icon indicating true
Gmail Integration
Log Emails from Gmail to Salesforce with Fewer Clicks check icon indicating true
View Location in Email Tracking from Gmail check icon indicating true
Integration with Microsoft®
Outlook® Integration
Log Emails from Outlook to Salesforce with Fewer Clicks check icon indicating true
Access Tracking Details for an Individual Email in Outlook check icon indicating true
View Location in Email Tracking from Outlook check icon indicating true
Schedule Emails to Send Later and Log to Salesforce When Sent check icon indicating true
Salesforce for Outlook
Get Salesforce for Outlook v3.4.7 Updates check icon indicating true
Learn About Salesforce for Outlook v3.4.6 check icon indicating true
Expand Your Horizons with Salesforce Cloud-Based Product Alternatives check icon indicating true
Salesforce CPQ and Billing: Pricing Guidance, Improved Invoice Line Crediting, and Reliable Amendments and Renewals for Large Contracts
Salesforce CPQ
Suggest Ideal Prices with Pricing Guidance check icon indicating true
Manage Larger Contracts with Large-Scale Amendment and Renewal Quoting check icon indicating true
Maintain Percent of Total Relationships on Renewals When Contracting from Orders check icon indicating true
Renew and Co-Terminate Contracts from Opportunity and Account Pages with CPQ Lightning check icon indicating true
Logic Updated for Percent Fields in Price Action Formulas check icon indicating true
Hide and Lock Quote Fields with the Page Security Plugin check icon indicating true
Retrieve Quote Terms with Quote Term Reader API check icon indicating true
Other Changes in Salesforce CPQ
Salesforce Billing
Salesforce Billing Summer ’19 Pre-Installation Instructions check icon indicating true
Manage Invoice Credits All in One Place check icon indicating true
Enter the CVV in the Payment Center check icon indicating true
Pardot
Monitor Prospect Engagement with Campaign Insights (Generally Available) check icon indicating true
Explore Marketing Report Data on Campaign Records check icon indicating true
Use Behavior Scoring with Workflows and Process Builder check icon indicating true
View Engagement Activities in Related Lists check icon indicating true
Use Quick Filters on Pardot Views check icon indicating true
Ease into Lightning Experience check icon indicating true
B2B Marketing Analytics Legacy App Is Retiring check icon indicating true
Get All Your Pardot Release Notes in One Place check icon indicating true

Service

Review Einstein Bot dialogs with ease in a visual map, and use new smart routing features to escalate bot conversations to the right experts. Work faster in the Field Service Lightning dispatcher console with a pop-out map, long-term Gantt view, and new drag-and-drop scheduling options. Set up skills-based routing in a jiffy with a handsome setup screen. Finally, explore a smorgasbord of other productivity-boosting features for agents, including the ability to proactively reach out to customers with critical service updates, create more intelligent macros with conditional expressions, and merge duplicate cases.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Einstein for Service
Intelligently Transfer Bot Sessions During Conversations check icon indicating true
Understand Conversation Design with a Dialog Map check icon indicating true
Set Up Bots Faster and with Less Preparation check icon indicating true
Customize Bot Actions with Profiles check icon indicating true
Give Agents the Right Steps and Top Results from Einstein Next Best Action check icon indicating true
Optimize Button in Einstein Case Classification Was Removed check icon indicating true
Field Service
Field Service Mobile App
Streamline Mobile Navigation with Deep Linking check icon indicating true
Choose When to Send Service Appointment Notifications check icon indicating true
Upload Multiple Images to Get the Full Picture check icon indicating true
View Files on Android check icon indicating true
Other Changes in the Field Service Lightning Mobile App check icon indicating true
Schedule Smarter with Enhanced Optimization (Beta) check icon indicating true
Create and Manage Service Crews with Crew Management (Generally Available) check icon indicating true
See Further into the Future on the Gantt check icon indicating true
Work Faster in the Dispatcher Console Map check icon indicating true
Set Scheduling Limits for Different Types of Work check icon indicating true
Monitor Optimization Requests from the Dispatcher Console check icon indicating true
Select a Scheduling Policy When Booking Appointments check icon indicating true
Automatically Create Time Sheets for your Service Resources (Beta) check icon indicating true
Sort Related Lists in Service Reports check icon indicating true
Get Started with Shifts check icon indicating true
Shower Productive Users with Confetti check icon indicating true
Give New Community Users Access to Field Service Lightning Objects check icon indicating true
Ignore the Asset Resource Type When You Create a Service Resource check icon indicating true
Channels
Messaging
Messaging is the New LiveMessage check icon indicating true
Reach Out to Your Customers with Agent Initiated Conversations (Open Beta) check icon indicating true
Connect to Your Customers with WeChat (Pilot) check icon indicating true
Protect Your Customers’ Sensitive Data check icon indicating true
Messaging Transcript Improvements check icon indicating true
Respond Lightning Fast with Quick Text check icon indicating true
Encrypt Conversations check icon indicating true
Messaging Invocable Action for Flows check icon indicating true
Read Languages in the Direction They Were Intended check icon indicating true
Manage Messaging Agents' Permissions check icon indicating true
Chat
Chat is the New Live Agent check icon indicating true
Help Customers as a Team check icon indicating true
Conversational Conferencing Improvements check icon indicating true
Chat Enhancements check icon indicating true
Social Customer Service
Display Facebook Reviews Using the Recommendation Format check icon indicating true
Approve and Reject Social Feed Posts in Bulk check icon indicating true
Move to an Instagram Business Account for the Latest API check icon indicating true
Phone
Make and Receive Calls in Service Console with Dialer check icon indicating true
Create a Call Center with the Updated Voice Support Setup Flow check icon indicating true
Embedded Service for Mobile Apps check icon indicating true
Embedded Service for Web
Embedded Services is the New Snap-Ins check icon indicating true
Let Customers Manage Appointments check icon indicating true
Allow Customers to Leave and Return to the Embedded Service Chat Dialog check icon indicating true
Customize Your Chat Message with Lightning Web Components check icon indicating true
Support File Based Flows check icon indicating true
Embedded Service Flow Improvements check icon indicating true
Knowledge
Improve Your Authoring Experience with Inline Editing check icon indicating true
Gain Insights with Enhanced Report Relationships check icon indicating true
Search Knowledge Articles from Any Object check icon indicating true
Use the Restore, Delete, and Submit for Translation Actions in Lightning Experience check icon indicating true
Paste Images into Article Rich Text Fields check icon indicating true
Send Case Emails with Community and Site Article URLs in Lightning Experience check icon indicating true
Manage Promoted Search Terms in Lightning Experience check icon indicating true
Manage Knowledge Workflow Actions in Lightning Experience check icon indicating true
Engage Global Customers with Articles in Right-to-Left Languages check icon indicating true
Use the Upgraded Rich Text Editor check icon indicating true
Create Knowledge Actions and Global Quick Actions check icon indicating true
More Lookup Features for Lightning Knowledge check icon indicating true
Routing
Set Up Skills-Based Routing Without Code Using Attribute-Based Routing (Beta) check icon indicating true
Specify Which Routing Skills Are Additional check icon indicating true
Manage Queue and Skill Assignments for Your Agents in Omni-Channel Supervisor check icon indicating true
Prompt Before Logging Out Agents of Other Browser Tabs check icon indicating true
Use a Flow to Route Work Items Based on Skills check icon indicating true
Case Management
Lightning Flow for Service
Put Einstein Next Best Action Recommendations at Your Agents’ Fingertips check icon indicating true
Stay on Track with Quick Actions in the Actions & Recommendations Component check icon indicating true
Show More Guidance on More Pages check icon indicating true
Reorder the List to Your Liking check icon indicating true
Cases
Merge Cases into a Single Record (Beta) check icon indicating true
See Files Attached to Email Messages in the Case’s Files Related List check icon indicating true
Easily Insert Files When Composing a Case-Related Email check icon indicating true
Have More Control over Your Email Template Library check icon indicating true
Quickly Create Cases Without Interrupting Your Workflow check icon indicating true
View Case Milestones in Lightning Experience check icon indicating true
Productivity
Power Up Your Macros with Conditional Instructions check icon indicating true
Find the Right Quick Text Fast check icon indicating true
Invocable Actions check icon indicating true
Quip for Service check icon indicating true

Analytics

Bring the power of row-level formulas to every record in a report. Set conditions in reports, and receive emails when the conditions are met. Add predictive analytics to your apps with templates. Embed Einstein Discovery predictions anywhere. And much more!

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Reports and Dashboards
Reports
Evaluate Each Record in Reports with Row-Level Formulas (Beta) check icon indicating true
Make Data Stand Out with Conditional Formatting (Generally Available) check icon indicating true
Find Records Faster with Search check icon indicating true
Work with Formulas in the Fields Pane check icon indicating true
Create Historical Tracking Reports In Lightning check icon indicating true
Export Joined Reports with Formatting check icon indicating true
View Content in Report Tables Better check icon indicating true
Say Goodbye to the Small Formula Editor check icon indicating true
Dashboards
Sort Dashboard Components by Groups and Measures check icon indicating true
Show Subtotals on First-Level Groups in Lightning Tables check icon indicating true
Resize Columns in Lightning Tables check icon indicating true
Subscriptions
Get Notified When Reports Conditions Are Met check icon indicating true
Get Better Dashboard Charts and Tables in Subscription Emails check icon indicating true
Einstein Analytics
Analytics Setup and Data Integration
Connect to Your Data in Oracle Eloqua and NetSuite (Generally Available) check icon indicating true
Sync More Data Through Amazon Redshift Connections check icon indicating true
Increase Performance When Extracting Large Volumes of Google BigQuery Data check icon indicating true
Set Connection Mode for Connected Salesforce Objects in One Place check icon indicating true
Combine Related Data in New Ways with Joins check icon indicating true
Summarize Your Data in a New Dataset with Groups and Aggregates check icon indicating true
Complete Your Data by Replacing Nulls check icon indicating true
Manipulate Strings with New Recipe Functions check icon indicating true
Capture Newly Added Fields in Recipes check icon indicating true
Delete Private Datasets of Other Users check icon indicating true
Identify Nulls and Empty Strings in the Recipe Preview check icon indicating true
Take Note of the Consistent Labels for Google Analytics and BigQuery Connections check icon indicating true
Check Out the Simplified Monitor check icon indicating true
Launch the Recipe Field Preview Faster check icon indicating true
Speed Up Data Loads with Concurrent Dataflow Runs check icon indicating true
Analytics Prebuilt Apps and Templates
Fortify Your Sales Data with Einstein Discovery for Sales Analytics check icon indicating true
Assign Einstein Analytics Platform or Plus Permission Sets to Use Sales and Service Analytics Apps check icon indicating true
Get Actionable Insights About Your Environmental Data with Analytics for Sustainability check icon indicating true
Maximize Fundraising with New Analytics App check icon indicating true
Measure and Improve Public Sector Service Delivery with Public Sector Case Analytics check icon indicating true
Financial Services Analytics Templates Have New Names and Licensing check icon indicating true
Filter the Template Picker by Tag to Find the Analytics App You Want to Create Fast check icon indicating true
Other Enhancements: Predictive Analytics in Templates, Easy Dashboard Embedding (not immediately available) check icon indicating true
Analytics App Building
Work with Filter Logic in the Explorer check icon indicating true
Add Custom Formulas to Columns Faster check icon indicating true
Sort on Dimensions Easily check icon indicating true
Use Dot Series in Combo and Time Combo Charts check icon indicating true
Style Dashboard Controls with Enhancements to Global Filters and List, Date, and Range Widgets check icon indicating true
Debug Steps with the Dashboard Inspector check icon indicating true
Plan for Einstein Analytics Classic Designer’s Retirement check icon indicating true
Predict Seasonal Data with New SAQL Timeseries Options check icon indicating true
Get the Power of Aggregateflex Steps in Values Tables check icon indicating true
Revert to Previously Saved Versions of Dashboards, Lenses, and Dataflows Using Asset History (Pilot) check icon indicating true
Share Assets Between Apps with New Analytics Templates Framework Capability check icon indicating true
Other Enhancements in App Building check icon indicating true
Einstein Discovery
Build Ethical and Accountable Models with Protected Fields (not immediately available) check icon indicating true
Gain Deeper Insight into Your Model with Enhanced Model Metrics (not immediately available) check icon indicating true
Experiment with Your Data Using Sandboxes (not immediately available) check icon indicating true
Refine Your Stories Using Field-Level Correlations and Improvements (not immediately available) check icon indicating true
Deploy Predictions on Salesforce Records Without Writing Code (Pilot) (not immediately available) check icon indicating true
Display Einstein Discovery Predictions in Lightning Experience Record Pages (not immediately available) check icon indicating true
Get Better Insights with Smart Bucketing (not immediately available) check icon indicating true
Predict Quantities Using Whole Numbers (not immediately available) check icon indicating true
Monitor the Accuracy of Deployed Models in Real Time (Pilot) (not immediately available) check icon indicating true
Generate Predictions Natively in Analytics Dataflows (not immediately available) check icon indicating true
Improve Story Accuracy With Optimized Feature Selection (not immediately available) check icon indicating true
Gain Insights from Smaller Einstein Analytics Datasets (not immediately available) check icon indicating true
Retiring Einstein Discovery Classic (not immediately available) check icon indicating true
Extending Analytics
Embed Your Einstein Discovery Predictions Anywhere (not immediately available) check icon indicating true
Quickly Build Contextual Filters for Dashboards Embedded in Record Pages check icon indicating true
Analytics for End Users
Get Started, Educate Yourself, and Stay Informed with the Learn Tab check icon indicating true
Drive Adoption and Engagement with In-Dashboard Video Onboarding check icon indicating true
Additional Enhancements Across Analytics check icon indicating true
Analytics Mobile Apps: Upgrade to the Summer ‘19 Versions of Einstein Analytics for iOS and Android check icon indicating true

Communities

Summer ‘19 is a boon for developers, who can now work more efficiently on communities using a host of new API enhancements. Our mobile team has been hard at work improving the Salesforce Mobile Publisher for Community Cloud. Community users can also take advantage of new list view improvements, such as pinned list views, custom mass actions, and custom list views on tasks.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Mobile Communities
Build Mobile Apps that Display a User’s Lightning Communities
Display Optimized Images on Mobile Devices (available within 24 hours after the release) check icon indicating true
Lightning Communities
Do More with the New Salesforce CMS (Beta) check icon indicating true
CMS for Community Cloud Users Are Migrating to Salesforce CMS (Beta) (available within 24 hours after the release) check icon indicating true
Control Who Does What in Salesforce CMS (Beta) check icon indicating true
Streamline User Creation and Management of External Users check icon indicating true
Get More Control with Community Flow Page URLs check icon indicating true
Currency Field Is Available in Account and Opportunity Layouts check icon indicating true
Community Builder No Longer Supported in Microsoft Internet Explorer 11 check icon indicating true
Create a Report from Your Community (Beta) check icon indicating true
Lightning Components in Community Builder
Set Up Quick Actions in Case Views check icon indicating true
Set Up Mass Quick Actions in Communities check icon indicating true
Set Up Global Quick Actions in Communities check icon indicating true
Use Custom Task List Views in Record List Components check icon indicating true
Customize Your User Settings check icon indicating true
Quickly Build Contextual Filters for Einstein Analytics Dashboards check icon indicating true
Take Control of the Hover State in the Tile Menu (Beta) check icon indicating true
Streamline Customer Appointment Scheduling with Lightning Scheduler check icon indicating true
Give Your Users More Display Options in Record Lists check icon indicating true
Customize the Submit Button on Your Community Contact Support Forms check icon indicating true
Enhance Your Custom Lightning Community by Using Pages from Other Templates check icon indicating true
Add Deflection Tracking to More Communities check icon indicating true
Add a Button to Let Community Members Request a Call from Support check icon indicating true
Developer Productivity
Update and Deploy Lightning Communities with ExperienceBundle (Developer Preview) check icon indicating true
Create and Publish Communities with Chatter REST API check icon indicating true
Experience More Consistent Navigation in Lightning Communities check icon indicating true
Future-Proof Your Linking with Navigation API Calls check icon indicating true
Partner Communities
Share Market Development Fund Objects with Account Relationships check icon indicating true
Run Reports on Account Relationships check icon indicating true
Update Account Relationship Data Sharing Rules check icon indicating true
Easily Track Your Channel Program Members’ History check icon indicating true
Add More Channel Program Members with Increased Limits check icon indicating true
Track Stages of Market Development Funds Using Path check icon indicating true
Create Lookups to Market Development Fund Objects check icon indicating true
Enable Partners to Send Emails from Cases check icon indicating true
Tailor Product Schedules to Your Business Processes check icon indicating true
Sharing and Security
Start with More Restrictive Profiles for Standard External Community Profiles check icon indicating true
Use Sharing Sets with Leads check icon indicating true
Communities Support Right-to-Left Languages for Password Resets (Beta) check icon indicating true
Increase Password Complexity Requirements for Communities check icon indicating true
Customize Passwordless Login and Verify Pages check icon indicating true
View the Number of Failed Community Login Attempts check icon indicating true
Customer Community Plus and Customer Community Plus Login Licenses Are No Longer API Enabled by Default check icon indicating true
Set External Access Levels for More Objects check icon indicating true
Verify Standard Page Access for Authenticated Users check icon indicating true
$Site.AdminEmailAddress Is Deprecated check icon indicating true
Critical Updates
Enable External Org-Wide Defaults in Orgs with Communities or Portals (Critical Update, Enforced) check icon indicating true
Require TLS 1.2 for HTTPS Connections in Communities and Sites (Critical Update) check icon indicating true
Disable the API Enabled User Permission Defaults for External Profiles (Critical Update) check icon indicating true
Restrict the Use of Standard External Profiles for Self-Registration, Login, and Assignment to Users (Critical Update) check icon indicating true
Block Certain Fields in the User Record for Orgs with Communities and Portals (Critical Update) check icon indicating true
Other Changes in Communities
Improve Your Sales Process by Using Path with Leads in the Salesforce App check icon indicating true
Link Takes Users Directly to Their Profile Page check icon indicating true
Receive (or Not to Receive) Email Notifications for Best Answers check icon indicating true
Use Any Google Analytics Custom Dimension check icon indicating true
Add Static Resources to CORS Whitelist check icon indicating true
Create More Roles and Add More Person Account Users with Increased Limits check icon indicating true

Files

Finding and making asset files is getting smoother and faster. Identify asset files in an instant with the new UI indicator. Make a new asset file right from the Asset Library with the click of a button. We’ve increased file sharing limits.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Create Asset Files Right from Your Asset Library check icon indicating true
File Sharing Limits Increased check icon indicating true

Industries

Salesforce goes industry-specific with tailored solutions for financial services and health care. In this release, Financial Services Cloud gets new insurance capabilities; Health Cloud gets new data models to help manage provider relationships and life sciences programs; and users can book financial and health appointments with Lightning Scheduler.

myTrailhead

With myTrailhead, you can offer your users the same skill-based, gamified learning experience as Salesforce Trailhead with content that you create for your company. You can also brand myTrailhead with your company logo, banner image, and color.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Reinvent Learning at Your Company check icon indicating true

Customization

Make sure your data leads to quality predictions and be more precise with filter conditions in Einstein Prediction Builder. Get better recommendations and predictions with Einstein Next Best Action. Build flows more easily with a more robust Flow Builder and a host of new features.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Einstein Prediction Builder
Catch Errors Before They Happen with Data Checker in Einstein Prediction Builder check icon indicating true
Fine-Tune Your Filters with Custom Logic in Einstein Prediction Builder check icon indicating true
Einstein Next Best Action
Create Expressions for Filtering Recommendations More Easily in Next Best Action Strategies check icon indicating true
Dynamically Deliver and Enhance Next Best Action Recommendations from Salesforce Objects or External Data Sources check icon indicating true
Use the Map Element to Add Simple Enhancements or Map Recommendation Fields to Flow Input Variables check icon indicating true
Package Next Best Action Strategies for Distribution check icon indicating true
Lightning Flow
Analyze Your Automated Business Processes in Automation Home (Beta) check icon indicating true
Process Builder
Prevent Invalid Processes from Being Saved check icon indicating true
Reference Custom Metadata Type Records in Process Builder check icon indicating true
Integrate Einstein Predictions Using Prediction Events check icon indicating true
Process and Flow Design
Manipulate Complex Internet Data in Flows Without Code Using Apex-Defined Data Types check icon indicating true
Make Dependent Picklist Screen Components Required check icon indicating true
Access the Flow Interview Start Time with a New System Variable check icon indicating true
Add Quip Documents and Chat to Your Processes and Flows check icon indicating true
Keep Users in the Know with Notification Builder check icon indicating true
Flow Builder
Create Flows from Flow Templates check icon indicating true
See Only Available Building Blocks for Your Flow Type in Flow Builder check icon indicating true
Build Flows Faster with a Full-Featured, Easier Experience check icon indicating true
Use Rich Text in Display Text Screen Components, Choice Labels, Help Text, and More check icon indicating true
Include Images in Rich Text Controls (Beta) check icon indicating true
Find Actions by Type or Category When Building Flows check icon indicating true
Lightning Scheduler Flows
Streamline Customer Appointment Scheduling with Standard Flows and Templates for Lightning Scheduler check icon indicating true
Optimize the User Experience in Custom Lightning Scheduler Flows with the $Client.FormFactor Global Variable check icon indicating true
New Flow Content
Explore our New Trail: Build Flows with Flow Builder check icon indicating true
Get up to Speed Easily Before You Set Up and Use Flow Features check icon indicating true
Other Changes for Lightning Flow
Get Increased Usage-Based Entitlements for Processes and Flows in Enterprise and Unlimited Editions check icon indicating true
Misconfigured Values in Flow Assignments Now Result in Errors check icon indicating true
Create and Debug Flows More Efficiently with New Errors, Warnings, and Debug Details check icon indicating true
Improved Validation and Error Messages for Flow Assignment Elements check icon indicating true
Get More Intuitive Dependent Picklist Labels check icon indicating true
Remove EventSubscription and EventDelivery from Existing Packages check icon indicating true
Critical Updates for Lightning Flow
Evaluate Criteria Based on Original Record Values in Process Builder (Critical Update) check icon indicating true
Use the BR() Function in Flows and Processes Correctly (Critical Update) check icon indicating true
Improve Security by Requiring User Access to Apex Classes Invoked by Flow (Critical Update) check icon indicating true
“Check for Null Record Variables or Null Values of Lookup Relationship Fields in Process and Flow Formulas” (Critical Update, Postponed) check icon indicating true
Retiring Features
Flow Builder Is Replacing Cloud Flow Designer check icon indicating true
Process Visualizer Is Retiring check icon indicating true
Swing Flows Is Retiring check icon indicating true
Lightning App Builder
Get More Options When Creating Record Pages check icon indicating true
Quickly Build Contextual Filters for Einstein Analytics Dashboards check icon indicating true
Display Einstein Discovery Predictions in Lightning Experience Record Pages check icon indicating true
View Quip Notifications Directly in Salesforce check icon indicating true
Track Individual Emails in the Outlook check icon indicating true
Explore Pardot Data on Salesforce Campaigns check icon indicating true
Switch Between Pinned and Non-Pinned Page Templates check icon indicating true
Salesforce Connect
Track Data Changes to External Objects More Easily (Generally Available) check icon indicating true
Build Picklists on External Objects from OData Adapters check icon indicating true
Get More Records for External Object Reports check icon indicating true
Choose from Expanded Authentication Protocols for Your External Services check icon indicating true
Related Updates for Developers check icon indicating true
Data Protection and Privacy
Track Customer Consent with Authorization Form Objects check icon indicating true
Classify Your Sensitive Data to Support Your Data Management Policies (Generally Available) check icon indicating true
Add Credit Score and Influencer Information to Your Data Privacy Records check icon indicating true
Customize Data Sensitivity Values for Fields check icon indicating true
Get Data Protection and Privacy by Default check icon indicating true
Objects and Fields
Show Einstein Predictions in Formula Fields check icon indicating true
Work with More Custom Objects in Your Org check icon indicating true
Monitor and Accelerate Removing Deleted Custom Fields from Your Org check icon indicating true
Global Value Set Behavior Is Standardized in Managed Packages check icon indicating true
Sharing
Safeguard Your Data by Setting External Access Levels for More Standard Objects (Beta) check icon indicating true
User and Custom Object Access Settings Default to Private check icon indicating true
External Org-Wide Defaults Are Enabled in Orgs with Communities or Portals (Critical Update) check icon indicating true
Globalization
Go Global with New International Date and Time Formats (Pilot) check icon indicating true
Connect with More Customers with New Platform Languages check icon indicating true
Get Things Right with Right-to-Left Languages (Beta) check icon indicating true
AppExchange check icon indicating true
General Setup
Add Flexibility to Your Permission Set Group with Muted Permissions (Pilot) check icon indicating true
Create Objects from Spreadsheets check icon indicating true
Standard Invocable Actions for Session-Based Permission Sets Are Categorized for Flows check icon indicating true
Gain Insight into Your Company’s Installed AppExchange Packages check icon indicating true
Set Up Quip Faster check icon indicating true
Add Salesforce Users to Your Quip Site Faster check icon indicating true
Use More Characters in a Big Object’s Index check icon indicating true
Define More Field Types for Big Objects check icon indicating true
Enable Enhanced Permission Set Component Views check icon indicating true
Enhanced External Services: Get Better Connections for a Better Tomorrow (Pilot) check icon indicating true
Updated Topic Assignment Label check icon indicating true
Match Production Licenses for Orgs on Different Releases check icon indicating true
Add a Namespace Prefix to pageReference.state Properties and Query Parameters (Critical Update, Enforced) check icon indicating true
Protect Your Custom Settings and Custom Metadata Values check icon indicating true
Require Customize Application Permission for Direct Read Access to Custom Settings (Critical Update) check icon indicating true

Security and Identity

You can now use OAuth custom scopes to define a connected app’s access to an external entity’s protected data. Filter the data you encrypt with the case-insensitive deterministic encryption scheme. Require users to have a high-assurance session security level before accessing certain Setup pages or objects. And monitor events using a new dashboard with Event Manager.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Authentication and Identity
Customize OAuth Scopes check icon indicating true
Add Lightning Login to My Domain check icon indicating true
Choose from More Authentication Protocols for Named Credentials check icon indicating true
Reset Passwords with Right-to-Left Languages check icon indicating true
Increase Password Complexity check icon indicating true
See Failed Login Attempts check icon indicating true
Customize Verify Page at Login check icon indicating true
Password Page for Login Discovery check icon indicating true
Enable Contactless Users check icon indicating true
Enable Logout Event Streaming Using a New UI (Beta) check icon indicating true
Changed SAML ACS URLs check icon indicating true
Restricted Access in Default External Identity Profile check icon indicating true
Learn About Mobile-First Identity check icon indicating true
Learn About Connected Apps check icon indicating true
Salesforce Shield
Shield Platform Encryption: More Encryption Stats, More Fields, and Case-Insensitive Filter-Preserving Encryption Generally Available
See More Statistics About Your Encrypted Data check icon indicating true
Encrypt Your Chat Transcripts check icon indicating true
Encrypt Data in Your Scratch Orgs
Get Exact Matching with Case-Insensitive Deterministic Encryption (Generally Available) check icon indicating true
Encrypt Activity Subject Data check icon indicating true
Encrypt Your Email Messages (Generally Available) check icon indicating true
Event Monitoring: Lightning Page View EPT Improvement, Real-Time Event Monitoring (Beta), Enhanced Transaction Security (Beta), and Event Manager
Stream and Store Event Data in Near Real-Time (Beta) check icon indicating true
Create Transaction Security Policies to Protect Any Object (Beta) check icon indicating true
Enable Login Event Storage Using a New UI check icon indicating true
Manage Event Monitoring Events in One Place check icon indicating true
View Changes to Transaction Security Policies in Setup Audit Trail check icon indicating true
Get More Relevant Effective Page Times in Lightning Page View Logs check icon indicating true
Changed Data Type for Fields in Apex Unexpected Exception Event Type check icon indicating true
Other Changes
Require TLS 1.2 for HTTPS Connections (Critical Update) check icon indicating true
Manage Access to Certificates and Event Log Files with Session-Security-Level Policies check icon indicating true
Stabilize the Hostname for My Domain URLs in Sandboxes (Critical Update, Postponed)

Deployment

New components are available for deployment.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
New and Changed Components for Change Sets check icon indicating true

Salesforce IoT

IoT Insights has a new name: Event Insights.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
IoT Insights Is Now Event Insights check icon indicating true

Development

Whether you’re using Lightning components, Visualforce, Apex, or our APIs with your favorite programming language, these enhancements help you develop amazing applications, integrations, and packages for resale to other organizations.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Lightning Components
Make Long-Running Callouts with Continuations check icon indicating true
Use Lightning Web Components in Standalone Aura Apps check icon indicating true
Use Lightning Web Components in Visualforce Pages check icon indicating true
Add Lightning Web Components to Apps with Lightning Out (Beta) check icon indicating true
DOM Inspection Tests Are Subject to Change check icon indicating true
Improved Save-Time Validation for Aura Components check icon indicating true
Prevent Creation of Function Expressions in Dynamically Created Aura Components (Critical Update) check icon indicating true
Disable Access to Non-global Apex Controller Methods in Managed Packages (Previously Released Critical Update) check icon indicating true
Use without sharing for @AuraEnabled Apex Controllers with Implicit Sharing (Critical Update, Postponed) check icon indicating true
Extend Email Integrations with Lightning Web Components check icon indicating true
Configure Your Component for Different Devices check icon indicating true
Test JavaScript for Lightning Locker Compatibility check icon indicating true
Add Static Resources to CORS Whitelist check icon indicating true
Einstein Platform Services
Training Requests from Paid Plans Are Prioritized check icon indicating true
Number of API Calls to Return Examples Is Limited to 30 Calls Per Month check icon indicating true
Einstein Vision: Dataset Maximum Size Increased, New language Field
Maximum Image Dataset Size Increased to 2 GB check icon indicating true
Exceeding the Maximum Dataset Size Returns an Error check icon indicating true
API Response JSON Contains a New language Field check icon indicating true
API Response JSON Contains a New numOfDuplicates Field check icon indicating true
Einstein Language: Dataset Maximum Size Increased, New language Parameter and Field
Maximum Text Dataset Size Increased to 2 GB check icon indicating true
Exceeding the Maximum Dataset Size Returns an Error check icon indicating true
Use the Optional language Parameter When Creating a Text Dataset check icon indicating true
API Response JSON Contains a New language Field check icon indicating true
API Response JSON Contains a New numOfDuplicates Field check icon indicating true
Visualforce
View Data Updates in Real Time with Live Controller (Pilot) check icon indicating true
Update Your Guest User Access to Private Static Resources check icon indicating true
CKEditor Replaces FCKEditor for Rich-Text Editing in Visualforce Pages check icon indicating true
Remove Instance Names from URLs for Visualforce, Community Builder, Site.com Studio, and Content Files (Critical Update, Postponed) check icon indicating true
Apex
Enforce Field-Level Security in Apex (Pilot) check icon indicating true
Use Platform Cache with Scratch Orgs check icon indicating true
Fire Platform Events from Batch Apex Classes (Generally Available) check icon indicating true
Enable Improved Caching of Org Schema (Critical Update, Postponed) check icon indicating true
API
Limit User Access When Delegating Access to Metadata (Generally Available)
Use Query Jobs with Bulk API 2.0 (Pilot)
Perform Mass Operations With A Single API Call (Pilot)
API Only Users Can Access Only Salesforce APIs (Previously Released Critical Update) check icon indicating true
Custom Metadata Types
Reference Custom Metadata Type Records in Process Builder check icon indicating true
Get More Custom Metadata Types check icon indicating true
Monitor Custom Metadata Type Use in System Overview check icon indicating true
Custom Metadata Type Creation Visibility Option Updated to New Functionality check icon indicating true
Salesforce CLI (not immediately available)
Run Salesforce CLI Commands Faster with oclif check icon indicating true
Eliminate the Guesswork for DX Project Structure check icon indicating true
Use source Commands for the Full Application Life Cycle (Generally Available) check icon indicating true
Scratch Orgs
Select the Salesforce Release for a Scratch Org check icon indicating true
Create Environments with More Scratch Org Features check icon indicating true
Configure Scratch Orgs with Einstein Bots check icon indicating true
Sandboxes
Use Salesforce CLI for Sandbox Operations (Beta) check icon indicating true
Salesforce Extensions for VS Code
Force.com IDE Is Being Retired in October 2019 check icon indicating true
Get a Better Editing Experience with the Aura Extension for VS Code check icon indicating true
Developer Console
Format Your Code with Prettier in Developer Console check icon indicating true
Enqueued Time Field in Tests Tab Is Accurate in All Time Zones check icon indicating true
Debugging
Store More and Larger Debug Logs check icon indicating true
Packaging
Track Leads and Manage Licenses for Second-Generation Managed Packages (Beta) check icon indicating true
Customize How Unlocked Packages Are Installed and Upgraded check icon indicating true
Modify and Debug Namespaced Unlocked Packages More Easily check icon indicating true
Other Enhancements in Unlocked Packages check icon indicating true
AppExchange Partners
See the Health of Your AppExchange Listing with Marketplace Analytics check icon indicating true
Gain Insight into Managed Package Usage with App Analytics check icon indicating true
Test Your Package Versions with ISV Hammer (Pilot) check icon indicating true
Change Data Capture
Process Change Event Messages in Apex Triggers check icon indicating true
Compose Streams of Change Data Capture Notifications with Custom Channels check icon indicating true
Receive Change Event Notifications for More Objects check icon indicating true
Use transactionKey Instead of isTransactionEnd for Synchronizing Changes Within Transaction Boundaries check icon indicating true
Platform Events
Choose the Publishing Behavior for Your Platform Event check icon indicating true
Process Smaller Event Batches in Platform Event Triggers and Recover from Exceptions check icon indicating true
Get Notified of Asynchronous Platform Event Publish Errors (Beta) check icon indicating true
Receive Streaming Events in Your Lightning Web Component check icon indicating true