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Salesforce Essentials: Introducing Dialer, Chat, Messaging, and More
You have more options to add functionality to Essentials through add-ons, like Dialer, Chat and Messaging, and increased storage. Import opportunities using the Data Import Wizard to bring your in-progress deals to Salesforce. Embed automated tasks in your website or help center, recommend next steps to your team when working with customers, and merge cases.