Salesforce Integrations: Taking Salesforce to the Next Level

Empower your users to be more productive by connecting Salesforce to some of the industry’s leading business applications. Most of these integrated apps are available in both Salesforce Classic and Lightning Experience, but a few are available in only one or the other.

Available in: Professional, Enterprise, Performance, Unlimited, and Developer Editions

Skype for Salesforce (Beta) in Lightning Experience: Simplified Administration Between Microsoft 365® and Salesforce
Skype for Salesforce lets users chat and start video calls with Skype without leaving the Salesforce app. Previously, you needed to wait for your org’s Microsoft 365® administrator to authorize Skype for Business to integrate with Salesforce. Now you have more options to get you up and running with Skype for Salesforce.
Google Integration: General Availability for Lightning for Gmail and Lightning Sync
Do your sales reps live in Google applications like Gmail and Google Calendar™, but want to get sales data from emails, contacts, and events into Salesforce easily? No need to wait any longer: Set up our Google integration products, which are now generally available. Let reps view relevant Salesforce records from their Gmail inboxes and relate emails to Salesforce records using Lightning for Gmail. And when you introduce Lightning Sync for Google, reps can sync contacts between Gmail and Salesforce, and events from Google Calendar to Salesforce.
Microsoft® Integration: More Improvements, Increased Productivity
Help reps maximize productivity directly from their Microsoft email and calendars. Now Lightning for Outlook integrates with more features, like Email Experience and Email Templates. Reps can take advantage of even more Salesforce content from the comfort of Microsoft Outlook®. And for Microsoft Office 365® and Lightning Experience users, now Lightning Sync can sync reps’ events both ways between their Microsoft and Salesforce calendars.