Stay on Top of Things with the Updated Activity Timeline

Quickly see what each activity is about with easily read summaries. Need the details? Click Expand to see more, without leaving the timeline. Want to drill deeper into your day? Click Expand All to see all the details on all the activities in your timeline. This change applies to Lightning Experience only.
Available in: All Editions

Activity timeline

You can expand each activity individually, or expand and collapse the entire list of activities at once.

Expanded emails are shown as a text-only preview, with paragraphs and line breaks in the same place. To see the full contents, click the email subject.

You can take action from within the email summary, too.
Note

Note

Case emails do not show the Reply All, Reply, and Forward links.

Expanded email activity