Tracking a patient’s care can be an ongoing process that spans many years. To help care coordinators with long-term planning and management, we’ve given them full access to view and edit archived care plan tasks. You can see and manage archived tasks on the patient’s timeline, in the care plan, and on the Today page.
Salesforce regularly archives tasks that meet the following age and status criteria.
- Events that ended more than 365 days ago
- Closed tasks due more than 365 days ago
- Closed tasks created more than 365 days ago, if they have no due date