Discover Related Questions (Beta) and Articles

When community members view articles, we show related articles to help them find what they’re looking for. This feature was too great to limit to articles, so we shared the love with questions (Beta). The Related Article List and Related Question List components appear by default on the Article Detail page and Question Detail page, respectively. You can customize the component titles and the number of items in the lists in Community Builder.
Note

Note

This release contains a beta version of related questions, which means it’s a high-quality feature with known limitations. This feature isn’t generally available unless or until Salesforce announces its general availability in documentation or in press releases or public statements. We can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features. You can provide feedback and suggestions for related questions in the Community Implementation group in the Success Community.

Related questions are available within 24 hours after the release. To see related questions, your community must have a best answer for at least one question.

You can also discover related questions using Chatter REST API and Chatter in Apex.

Example

Sample Related Articles List (Property Editor and component)
Related Articles List in the Property Editor Related Articles List component
Sample Related Questions List (Property Editor and component)
Related Questions List in the Property Editor Related Questions List component