Communities: Report Builder for Communities, ExperienceBundle, Enhanced Security, and Channel Menu

Your partners and customers can now create and run reports on communities and portals. With the ExperienceBundle metadata type, quickly update and deploy Lightning communities programmatically using your preferred development tools. Various security enhancements help keep your data safe. And help service agents contact customers on a variety of channels using the Service Cloud’s Channel Menu. Create and modify Lightning community audiences programmatically.


There’s lots of Lightning striking Salesforce these days—Lightning Experience, the Lightning framework, Lightning web components—and it can be tricky to know how it all applies to Communities. Here's the rundown.

Lightning communities use the same underlying technology as Lightning Experience—namely, the Lightning Platform and Lightning components—but you aren’t required to enable Lightning Experience to use them.

Also check out the Lightning Components section of the release notes for changes that affect community users.