Industries: Easier Setup, More Flexibility, Bigger Impact

Our vertical solutions now include Salesforce Emergency Response Management, which helps you deliver resources and services faster when people need it most. In Health Cloud, you get contact tracing and monitoring, plus easier setup for care plans and more options for finding the right care provider. Financial Services Cloud brings you more visibility into distributors and a new API for creating mortgages. Consumer Goods Cloud helps field reps maximize their impact and track stock levels, and Manufacturing Cloud offers account managers greater control and improved visibility into sales agreements and account forecasts.

Introducing Salesforce Emergency Response Management
Salesforce Emergency Response Management helps you serve your constituents and communities when they need it most. Provide healthcare to symptomatic patients and trace and monitor potentially exposed individuals. Allocate emergency resources and services with more speed and efficiency than ever before.
Financial Services Cloud: Mortgage APIs, Distributor Performance Management, and Action Plan Templates
Create your own mortgage process with new Mortgage business APIs. Add document checklist items to action plan templates. Monitor distributor performance with a new dashboard, reports, and performance metrics. Clone and share your action plan templates.
Health Cloud: Emergency Management, Easier Setup for Care Plans and Programs, and More Provider Information
To help you make the world a better (and healthier) place to live in, we’ve added ways to help stop the spread of infection and quickly provide care in a public health emergency, and we've made it easier to create and customize care plans and care programs. We’ve also given you more ways to design provider cards and more flexibility to customize how users can search for providers, so you can deliver information efficiently to your users. And now you can gather information about how patients and members want to be contacted.
Consumer Goods Cloud: Optimized Visit Sequences, Stock Level Monitoring, and Improved Business Performance
Do business more effectively with your retail partners. Give your field reps a productivity boost by helping them reach stores faster. They now have more time to build relationships with store managers and consumers. You also can ensure that your products are never out of stock.
Manufacturing Cloud: Enrich Your Experience with Sales Agreement and Account Forecast Enhancements
Get a closer look at your sales agreements and account forecasts with additional features. Add products to an account forecast. Add your own metrics to customize your account forecast. View revenue metrics of an account forecast in the account's currency. Filter your sales agreements and account forecasts by products. Simultaneously update multiple values of a sales agreement metric or an account forecast metric. Get a visual representation of your organization’s data with the provided dashboards.
Shared Industries Metadata API
Metadata API includes new types. These metadata API types apply to two or more Salesforce Industries clouds.

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