Salesforce Integrations: Let Users Add WebEx Meetings to Salesforce Events

Salesforce users who also use Cisco WebEx for their meetings can add their personal room or a new meeting to Salesforce events. This change applies to Lightning Experience only.
Available in: Professional, Enterprise, Performance, Unlimited, and Developer Editions

Users can add a WebEx meeting from the event record page.

Event record with option to add WebEx meeting

To let your users add WebEx meetings to their Salesforce events:

  1. Enable WebEx Meetings in Setup. A WebEx site name is required. The WebEx site administrator can provide the site name for your org.
  2. Create a permission set for Cisco WebEx users, and assign the permission set to them.
  3. Add the component to the event page using the Lightning App Builder.

Users without the WebEx user permission don’t see this component on the page.