For example, when updating a contact’s account in a list view, the rep can start typing the account name and get a preview of the results. Or, the rep can choose to create an account from within the list view.
Reps can edit only one field at a time, but they can save changes to fields on multiple records at once. Editing inline is different from doing a “mass action.” Both are done from list views, and both are efficient. But with inline editing, you’re saving a change to fields on one or more records. A mass action is selecting records and then clicking a button to do something with those records—for example, add them to a campaign.
Most standard and custom fields are editable inline. For fields that aren’t editable, the lock () appears in the cell.
No special permissions are required for inline editing. But as always, reps can edit only the records that they have access to. Also, reps can’t edit inline if the list view uses filter logic.