Let Marketing and Sales Ops Users View Converted Leads

Assign the new "View and Edit Converted Leads" permission to let marketing and sales operations users view converted leads. Users can also edit converted leads. This change applies to Lightning Experience, Salesforce Classic, and all versions of the Salesforce1 mobile app.

Previously, users with both the "Set Audit Fields upon Record Creation" and "Update Records with Inactive Owners" permission were able to view and update converted leads. Those permissions no longer grant access to converted leads. To let marketing and sales operations users access converted leads, assign them the "View and Edit Converted Leads" permission instead.

The locations where converted leads appear depends on the interface you are using.

Where can I see converted leads? Lightning Experience Salesforce Classic Salesforce1
Recent Items list Check Mark
Recent Records list in the Global Navigation tab Check Mark
Global Search Results Check Mark Check Mark
Global Search Most Recently Used list Check Mark
Recently Viewed list views Check Mark Check Mark Check Mark
Campaign Member related list (only leads added after conversion) Check Mark Check Mark
Custom Lead lookup fields Check Mark Check Mark Check Mark
Lead reports Check Mark Check Mark Check Mark
Recent Records on Home page Check Mark

You can’t unconvert leads.