Field Service: Outstanding in Your Field
|Field Service Lightning features managed packages are available are available in: Enterprise, Performance, Unlimited, and Developer Editions with the Service Cloud. Work orders are also available in Professional Edition.|
To access Salesforce’s field service features, enable Field Service Lightning. Enter Field Service Settings in the Quick Find box in Setup. Click Field Service Settings, and then select Enable Field Service Lightning. To learn more about how to set up Field Service Lightning, see Field Service Lightning Help (can be outdated or unavailable during release preview).