Field Service: Outstanding in Your Field

Technicians, rejoice! The Field Service mobile app for iOS (Generally Available) is your all-in-one solution. Take your onsite service to the next level with parts and van stock tracking, service appointment status, work order priority, and reporting.
Field Service Lightning features managed packages are available are available in: Enterprise, Performance, Unlimited, and Developer Editions with the Service Cloud. Work orders are also available in Professional Edition.

To access Salesforce’s field service features, enable Field Service Lightning. Enter Field Service Settings in the Quick Find box in Setup. Click Field Service Settings, and then select Enable Field Service Lightning. To learn more about how to set up Field Service Lightning, see Field Service Lightning Help (can be outdated or unavailable during release preview).

Note

Note

Users need a Field Service Lightning permission set license to access field service features other than work orders. Work orders don’t require a special permission set license.