Communities: Threaded Discussions, Recognition Badges, Flow for Guest Users, Help Center Template, and More

Communities elves have been hard at work this release, bringing amazing features and improvements. Your community members can finally have actual conversations using threaded discussions. Recognition badges help motivate community members and drive adoption. Guest community users can use flows to do a host of things in a community without logging in. And your customer support can help customers help themselves by quickly setting up a knowledge base community using the new Help Center template. All this and a host of new components, security features, and general improvements to keep your community implementations buzz-worthy.
Tip

Tip

Lots of Lightning is striking Salesforce these days—Lightning Experience, Lightning Bolts, Lightning components—and it can be tricky to know how it all applies to communities. Here's the rundown.

Lightning communities use the same underlying technology as Lightning Experience—namely, the Lightning platform and Lightning components—but you aren’t required to enable Lightning Experience to use them.