Service: Field Service for Android, New Social Accounts, and More Lightning Experience Support

Enjoy Lightning Experience support for Live Agent, Omni-Channel, service contracts, case milestones, macros, case cloning, and more. Expand your field service operation with the Field Service Lightning mobile app for Android. Share knowledge faster by embedding videos and code blocks in Knowledge articles. And support up to 10 social accounts with the Social Customer Service Pro add-on.
Available in: Professional, Enterprise, Performance, Unlimited, and Developer Editions