Switch between Accounts in Multiple Organizations

Now you can easily access multiple accounts in different organizations without having to log out and log in each time you need to switch to a different account.
Note

Note

The account switcher is available only in the SalesforceA mobile app. It’s not available if you access SalesforceA from a browser.

To add a user account:
  1. Tap SalesforceA navigation icon to open the navigation menu.
  2. Tap Show account switcher icon to show the account drop-down menu.
  3. Tap Add account.
  4. Enter your username and password to log in. If you’ve saved one or more usernames, select a username or tap Login with a different user name.
Note

Note

  • If you switch to an account that’s in an organization using the Summer ’14 release, the account switcher won’t be available. To return to an account in an organization using the Winter ’15 release, log out, and then log in again.
  • iOS users: With version 2.0 of the downloadable SalesforceA mobile app, tap the gear icon on the login screen to set your login host (production, sandbox, or custom). Earlier versions required you to set your login host from your iOS system settings. With version 2.0, these iOS system settings are ignored. Optionally, you can delete and reinstall the SalesforceA mobile app to clear the old host settings from your device.

After you’ve added multiple accounts, you can quickly switch between them.
  1. From the navigation menu, tap Show account switcher icon.
  2. Tap the account that you want to access.

For each account, the switcher shows your Chatter picture, email address, and organization information.

Account switcher
To remove an account:
  1. Switch to the account that you want to remove.
  2. From the navigation menu, tap Hide account switcher icon to close the account drop-down menu.
  3. Scroll to the bottom of the navigation menu, and then tap Log Out.