More Streamlined Look for the Rich Text Editor

The Rich Text Editor, also known as the HTML Editor, that’s available in most rich text area fields has a new look, better performance, bug fixes, improved styling for pasted data, improved handling for pasted images, and increased compatibility with newer browsers. The updated editor is also available in rich text area custom fields on records and more.

The rich text editor lets users quickly and easily format text in rich text fields and in tools such as the Knowledge article editor, questions in Chatter Answers, and the Case Feed Email action.

Here’s what the updated editor’s toolbar looks like:
New Rich Text Editor Toolbar

The updated rich text editor has the same features and functionality it did previously.

Microsoft® Internet Explorer® 6 and 7 continue to use the previous version of the editor for all rich text area fields for compatibility reasons.