Retirement of Support for the Salesforce CTI Toolkit

After the Summer '15 release, Salesforce will no longer provide support for all versions of the Salesforce CTI Toolkit.

The toolkit helps partners build adapter programs that call center users install on their machines to integrate Salesforce with computer-telephony integration systems. We understand that retiring support for this feature might cause a disruption for partners. But we strongly encourage partners to move to Open CTI at their earliest convenience so that they can provide greater value to their customers and the Salesforce community.