Salesforce Summer ’17 Release Notes

Summer ’17 builds artificial intelligence (AI) right into the Salesforce platform, so you can build apps that get smarter with every interaction. Salesforce Einstein also powers improved lead scoring, data discovery, duplicate management, and recommendations. Lightning Partner Central extends Salesforce CRM to your partner network, while Lightning Omni-Channel helps you route customer service cases to the right agent at the right time. You get more tools to help your users adopt Lightning Experience, plus Lightning console split view, which lets you open multiple records and related records on one screen.

How to Use These Release Notes
Our release notes offer brief, high-level descriptions of enhancements and new features. We include setup information, tips to help you get started, and best practices to ensure your continued success.
How and When Do Features Become Available?
Some features in Summer ’17 affect all users immediately after the release goes live. Consider communicating these changes to your users beforehand so that they’re prepared. Other features require direct action by an administrator before users can benefit from the new functionality.
Supported Browsers
We’ve made some changes to our supported browsers documentation, making it easier to find what you need. Supported browsers for Salesforce vary depending on whether you use Salesforce Classic or Lightning Experience.
Salesforce Overall: More Tools to Help You Adopt Lightning Experience, Keyboard Shortcuts, and More Ways to Navigate and Manage Records
Summer ’17 gives you more reasons to love Lightning Experience. We’ve given the Lightning Experience Migration Assistant an easier-to-use wizard-style interface, you can now use keyboard shortcuts to maximize efficiency, success messages now include an active link that takes you to the record you created, and you can open multiple records and related records on one screen with Lightning console split view.
Lightning Experience: A Modern and Intelligent User Experience
Lightning Experience is a completely reimagined interface. Even better, it’s built on our UI platform, so the experience can grow and evolve with your needs. Check out the new features and considerations in this release.
Salesforce Einstein: The World’s Smartest CRM with Artificial Intelligence (AI) for Everyone
Salesforce Einstein is AI built into the Salesforce platform. It delivers advanced AI capabilities to sales, service, and marketing—and enables anyone to use clicks or code to build AI-powered apps that get smarter with every interaction. Now, every Trailblazer in every role and industry can use AI to be their best.
Sales: Einstein Lead Scoring, Duplicate Detection, and Gmail Integration
Deliver high-impact Lightning Experience features that keep sales teams laser-focused on the leads and deals most likely to generate sales. Improve your company’s reputation and relieve your duplicate management headaches by getting a grip on duplicate records. And handle the sales process like a champ—directly in Gmail.
Service: Better Routing, Faster Setup, and More Power to the Field
Route cases and push work to the right agent at the right time with Lightning Omni-Channel. Set up Lightning Knowledge and Communities painlessly with our guided, step-by-step setup flows. And get more done remotely with Field Service Lightning preventative maintenance, parts requests, and stock transfers. Work where your customers are!
Analytics: Collaborative Reports and Dashboards and Einstein Analytics (Wave)
Drive decisions with insights from reports and dashboards and Wave Analytics. Lightning Experience reports and dashboards get more collaborative with dashboard filters, improvements to report subscriptions, and other enhancements. With Einstein Discovery and the new Wave features, analytics become more accessible for both admins and business users.
Communities: Partner Central Solution, CMS Connect, Notifications, and More
Communities makes a splash this summer with a slew of flexible new features. Extend Salesforce CRM to your partner network, and drive channel sales with the native Lightning Partner Central solution. Use CMS Connect to render content from your content management system (CMS) in your community for consistent branding and easier maintenance. Switch between communities and see real-time notifications with App Launcher and Notifications support. We’ve got lots more to show you, so dive in!
Chatter: Topics, Streams Enhancements, Better Group Member Management, and Top Users Reports
Organize feeds with topics, enjoy the new streams home, manage group membership with ease, and see who’s been most active in Chatter.
Files: Add Multiple Files to Libraries, Share Files via Public Link, and Customize Files Detail Page
Libraries are available in Lightning Experience, even for users without Salesforce CRM Content licenses. Multiple upgrades to libraries help you work better in Lightning Experience: add multiple files to a library, customize your file detail pages, and take action on files right from your Chatter feed.
Salesforce Integrations: Taking Salesforce to the Next Level
Empower your users to be more productive by connecting Salesforce to some of the industry’s leading business applications. Most of these integrated apps are available in both Salesforce Classic and Lightning Experience, but a few are available in only one or the other.
Mobile: Improved Search and Approvals, Updated Requirements, and Mobile Classic Retirement
Salesforce mobile apps help your users stay productive throughout their busy days, no matter where they are. So we’ve been hard at work adding new ways to help your users outside of the office. Salesforce1 offers improvements to search, approvals, and many other sales features, so sales professionals can take care of even more business from their phones.
Financial Services Cloud: Lightning Components in Communities, Client Profile Builder, Individual and Relationship Group Enhancements
Share the wealth of Financial Services Cloud Lightning components that are now available in Communities. Get on the fast track to creating individuals and adding them to groups with the new Client Profile Builder. Take advantage of quick actions in Wave for Financial Services Cloud.
Health Cloud: Integrated Analytics Lists, Concurrent Care Plans, Health Cloud Empower Lightning Components, and More
We’ve streamlined the care of patients with chronic or long-term medical conditions by allowing them to have multiple, concurrent care plans and more than one care manager. And now patient lists created from the Einstein Analytics for Health Cloud app can be sent to and used in the Health Cloud console. To make your life easier as an admin, we’ve packaged up three new Lightning components that let you create patient communities in no time at all.
Customization: Smarter Lightning Pages, More Efficient Setup Navigation, More Options for Flows in Lightning Experience
Make your Lightning pages smarter by adding the new Einstein Recommendations component. Navigate more quickly around the Object Manager and other parts of Setup in Lightning Experience. And get more done in Lightning Experience with enhanced approvals and Lightning flow runtime. If that’s not enough, check out the usability improvements to our data import tools and global picklists.
Security and Identity: More Lightning Support, Encryption for Formulas, Embedded Login
Transaction Security has a handy new Lightning Experience interface, formulas now work with encrypted fields, and you can connect your website to your backend CRM with Embedded Login.
Deployment: Network Component Now Available in Change Sets
Development: Create Your Own Salesforce App
Whether you’re using Lightning components, Visualforce, Apex, or our APIs with your favorite programming language, these enhancements to Force.com help you develop amazing applications, integrations, and packages for resale to others.
Marketing: Tools to Engage Your Customers Like Never Before
Marketing Cloud is the premier platform for delighting customers with 1:1 customer journeys. It enables you to build a single view of your customer-leveraging data from any source, and plan and optimize unique customer journeys based on your business objectives. Deliver personalized content across every channel and device at precisely the right time, and measure the impact of each interaction on your business so you can optimize your approach in real time and deliver better results.
Critical Updates
This release includes new critical updates for Lightning components, formulas, Apex controllers, and email notifications. We delayed the critical update that allows you to enable CSRF protection on GET requests to Visualforce pages. And we canceled the critical update that disables access to Lightning Experience and Salesforce1 from IE11.
Help and Training
Filter help search results by experience. Check out our Trailhead additions and instructional videos. We also updated our Trust and Compliance documentation.
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