Service: Better Routing, Faster Setup, and More Power to the Field

Route cases and push work to the right agent at the right time with Lightning Omni-Channel. Set up Lightning Knowledge and Communities painlessly with our guided, step-by-step setup flows. And get more done remotely with Field Service Lightning preventative maintenance, parts requests, and stock transfers. Work where your customers are!
Available in: Professional, Enterprise, Performance, Unlimited, and Developer Editions