A Record Home of Your Own—Configure Lightning Knowledge Record Home

Admins can customize record home components to match user workflows, allowing you to present different Knowledge data to different user groups. This change applies to Lightning Experience only.

The same concepts for customizing the record homes of other objects in Lightning App Builder are available for customizing Knowledge record home. You can build record homes that match the specific needs of Knowledge users. In addition to out-of-the-box components, you can use components built by partners and developers from the AppExchange. You can even build your own components. The record home functionality gives you the flexibility to move the Ratings, Files, Versions, Data Category Viewer, and Data Category Chooser components to the areas of the page that work best for your users, ensuring they have the right data in the right place at the right time.