Case Detail Page Variation and Components to Retire Summer ‘19

In a phased retirement plan and after years of service, a host of components and pages used for case creation are strolling off into the sunset in Summer ‘19. Starting this release, Summer ‘17, you can no longer use some case-specific components and page variations.


  • Case Attachments
  • Case Banner
  • Case Comments
  • Case Details
  • Case Feed
  • Case Feed Publisher
  • Case List

Page variations on the Case Detail page:

  • Basic Case Detail
  • Chatter Case Detail

Existing communities with these page variations and components can still use them. However, if you delete the pages or components, you can’t use them again. Rather than using these case-specific page variations and components, use generic record pages and components and associate them with the case object.