Finalizing Jobs Is More Reliable in iOS

Before finalizing a job, your mobile workforce can view a service report preview to check for accuracy and completeness. And service report previews work offline.
Important

Important

The 2.0 update to the Field Service Lightning iOS app has an additional field level security requirement than previous versions. Verify that your users have“Read” permissions for the Service Report field on the Service Appointment object or service reports won’t work.

Service report previews let your mobile workforce review a service report before generating it. That way they can verify that there are no loose ends before they finalize a job. This service report preview can be generated from offline, but will have a watermark indicating that it is an offline service report preview. This watermark warns that the preview may not have the most current Salesforce data or layouts.