Sync Events and Contacts with Einstein Activity Capture
This productivity-boosting feature does more than just associate email and events to related Salesforce records. Einstein Activity Capture now syncs events and contacts between sales reps’ Google or Microsoft® accounts and Salesforce. With everything captured and in sync, reps can get back to more important things, like selling.
Where: This change applies to Lightning Experience in Professional, Enterprise, Performance, and Unlimited editions.
Who: Syncing occurs for Einstein Activity Capture users who meet the following criteria.
- The email account on their user record is connected to Salesforce.
- You add them to an Einstein Activity Capture configuration that includes syncing.
How: From Setup, go to the Einstein Activity Capture settings page. Create a configuration that syncs contacts or events.