Test Einstein Activity Capture in Sandbox

Einstein Activity Capture is available in sandbox environments. See how easy it is to set up and get a preview of how sales reps use the feature.

Where: This change applies to Lightning Experience in Professional, Enterprise, Performance, and Unlimited editions.

How: To see the full functionality of Einstein Activity Capture, connect the sandbox to a production Microsoft® or Google server, and connect some user email and calendar accounts. Be sure that sync functionality is turned off in sandbox before you turn on syncing for users in production. After you set up Einstein Activity Capture in sandbox, you can’t copy a production org to that sandbox