Outlook and Gmail Integration Content Added

We added content to our Outlook and Gmail integration section in Salesforce Help to answer frequently asked questions about feature availability and how email tracking works.

Where: This change applies to Lightning Experience in Enterprise, Performance, and Unlimited editions. This change also applies to the Salesforce Inbox mobile app, which is available for an extra cost in Essentials, Professional, Enterprise, Performance, and Unlimited editions.

Why: Sharing information about features is essential to ensuring success for your sales reps. That’s why we’ve created content to describe where features are available and to answer questions about how emails are tracked from the integrations.