Fine-Tune Your Data Privacy Tracking with New Objects

Track data privacy preferences in more a granular way using new objects: Contact Point Type Consent, Data Use Purpose, and Data Use Legal Basis. For example, you can indicate that a customer allows contact via email but not through phone calls and mail. You can also set up categories to specify the purpose for which contact is legitimate, such as billing. And you can specify the legal basis for contacting someone against their wishes.

Where: This change applies to Lightning Experience, Salesforce Classic, and all versions of the Salesforce app in all editions.

How: From Setup, enter Data Protection and Privacy in the Quick Find box, and then select Data Protection and Privacy. Click Edit, select Make data protection details available in records, and click Save.