Send Emails with Predefined Recipients

Predefine a recipient in the email action to simplify and enforce your business process while increasing accuracy. This change applies to Lightning Experience and all versions of the Salesforce app.

Available in: Essentials, Professional, Enterprise, Performance, Unlimited, and Developer Editions


For the fields To, CC, and BCC, use ID fields such as Contact.Id and string fields such as Contact.custom_email_field to predefine the field value.