Launch Flows as Subtabs in Lightning Console Apps (Pilot)

Guide your users through multi-step processes with Lightning Flow for Service. Associate records to flows using Salesforce automation tools. When records are opened in a console app and there’s an associated flow, the flow is autolaunched as a subtab. This feature is new in Lightning Experience.
Available in: Enterprise, Performance, Unlimited, and Developer Editions with Service Cloud

Note

Note

We provide Lightning Flow for Service to selected customers through a pilot program that requires agreement to specific terms and conditions. Lightning Flow for Service is subject to change and isn’t generally available unless or until Salesforce announces its general availability in documentation or in press releases or public statements. We can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

To join this pilot, contact your Salesforce Account Executive or Success Manager.

For more information, see Guide Your Agents with Lightning Flow for Service (Pilot).