Supported Browsers for Lightning Experience

Lightning Experience is supported with Apple® Safari® version 9.x and 10.x on Mac OS X, and Microsoft® Edge for Windows® 10. The most recent stable versions of Mozilla® Firefox® and Google Chrome™ are also supported. Microsoft® Internet Explorer® version 11 is retiring beginning in Summer ’16. If you’re using Microsoft® Internet Explorer® versions 9–10, you’re redirected to Salesforce Classic. There are some limitations.
Lightning Experience is available in: Group, Professional, Enterprise, Performance, Unlimited, and Developer Editions

Note

Note

You can’t access Lightning Experience in a mobile browser. Instead, we recommend using the Salesforce1 app when you’re working on a mobile device. For a list of supported mobile browsers on Salesforce1, see Requirements for the Salesforce1 Mobile App.

Microsoft Edge
Salesforce supports Microsoft Edge on Windows 10 for Lightning Experience. Note these restrictions.
  • The HTML solution editor in Microsoft Edge isn’t supported in Salesforce Knowledge.
  • Microsoft Edge isn’t supported for the Developer Console.
Microsoft Internet Explorer version 11
Important

Important

Support for Internet Explorer 11 to access Lightning Experience is retiring beginning in Summer ’16.

  • You can continue to use IE11 to access Lightning Experience until December 16, 2017.
  • If you opt into Extended Support for IE11, you can continue to use IE11 to access Lightning Experience until December 31, 2020.
  • This change doesn’t impact Salesforce Classic or users of orgs with Communities.

For more details about this change, see Retirement of Support for Accessing Lightning Experience Using Microsoft Internet Explorer version 11.

If you use Internet Explorer, we recommend using the latest version that Salesforce supports. Apply all Microsoft software updates. Note these restrictions.
  • The full Salesforce site is supported in Internet Explorer 11 on Windows 8 and 8.1 for touch-enabled laptops with standard keyboard and mouse inputs only. There is no support for mobile devices or tablets where touch is the primary means of interaction. Use the Salesforce1 mobile browser app instead.
  • The HTML solution editor in Internet Explorer 11 is not supported in Salesforce Knowledge.
  • The Compatibility View feature in Internet Explorer isn’t supported.
  • Changing the compatibility parsing mode of the browser, for example, by using the X-UA-Compatibility header, isn’t supported.
  • Internet Explorer 11 isn’t supported for the Developer Console.
  • Internet Explorer 11 isn’t supported for Lightning Console Apps.
  • Drag and drop of files into feed comments isn’t supported in Internet Explorer.
For configuration recommendations, see Internet Explorer Settings.
Mozilla® Firefox®, most recent stable version
Salesforce makes every effort to test and support the most recent version of Firefox. For configuration recommendations, see Firefox.
Google Chrome™, most recent stable version
Chrome applies updates automatically. Salesforce makes every effort to test and support the most recent version. There are no configuration recommendations for Chrome.
Note

Note

The latest stable version of Google Chromium™ is supported.

Apple® Safari® version 9.x, and 10.x on Mac OS X
There are no configuration recommendations for Safari.

Safari isn’t supported for Salesforce Wave Analytics.

Wave Analytics Supported Browsers

Browser support is available for Microsoft Edge, Microsoft Internet Explorer version 11, and the most recent stable versions of Mozilla Firefox and Google Chrome.

Recommendations and Requirements for All Browsers

  • For all browsers, enable JavaScript, cookies, and TLS 1.2. If TLS 1.2 isn’t available, enable TLS 1.1. Browsers that don’t support TLS 1.1 or TLS 1.2 won’t be able to access Salesforce after we deactivate TLS 1.0. Deactivation has already occurred in sandbox orgs and concludes with production orgs on July 22, 2017.

  • The minimum screen resolution required to support all Salesforce features is 1024 x 768. Lower screen resolutions don’t always properly display Salesforce features such as Report Builder and Page Layout Editor.

  • For Mac OS users on Apple Safari or Google Chrome, make sure that the system setting Show scroll bars is set to Always.
  • Some third-party Web browser plug-ins and extensions can interfere with the functionality of Chatter. If you experience malfunctions or inconsistent behavior with Chatter, disable the Web browser's plug-ins and extensions and try again.